Bond Vet

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📍 VA, TX, GA, NC, NJ, NY, FL, CT, MA, IL, MD, DC, PA

🧭 Full-Time

💸 20 - 22 USD per hour

🔍 Veterinary care

  • 3+ years experience as a veterinary technician.
  • Ability to work from home with reliable access to a functional desktop computer or laptop (Mac or PC only).
  • High-speed internet access (at least 50 mbps).
  • A quiet and distraction-free environment for focused client conversations.
  • High comfort level typing, navigating multiple computer programs, and speaking on the phone.
  • Excellent written and verbal communication skills.
  • High attention to detail and ability to multitask with accuracy and efficiency.

  • Answer a high volume of client communications including calls, emails, and medical record messages.
  • Review and discuss diagnostic results with owners.
  • Approve medication requisitions through online portals.
  • Triage patient cases and determine if clinic visits are necessary.
  • Route calls to clinic team members if needed.
  • Assist with various administrative tasks.
  • Utilize Zendesk and Vetspire for calls, emails & notes.
  • Utilize Slack to communicate with our in-clinic teams and virtual care coordinators.

Communication SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Posted 2024-11-30
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📍 VA, TX, GA, NC, NJ, NY, FL

🧭 Part-Time

💸 16 - 18 USD per hour

🔍 Veterinary

  • Previous experience of at least 1 year in a high-volume call center environment, preferably in the health industry.
  • Strong ability to manage and prioritize a significant volume of emails daily.
  • Proficiency in call routing and effective communication with team members.
  • Experience with administrative tasks, including appointment scheduling and rescheduling.
  • Familiarity with using CRM software such as Zendesk and Vetspire.
  • Comfortable using communication platforms like Slack and Google to liaise with team members.
  • Excellent active listening skills to meet client needs effectively.
  • Ability to handle a dynamic work environment while maintaining professionalism and customer service.
  • Strong organizational skills and the capacity to meet call and email performance goals.
  • Dedication to delivering exceptional client experiences.
  • Access to a quiet working space for communication during calls.

  • Provide a top-notch client experience while answering a high volume of incoming calls from existing and prospective clients.
  • Review and respond to a high volume of emails focused on sending and receiving medical records.
  • Triage and route calls to virtual nurses or clinic team members if needed.
  • Assist with various administrative tasks such as clinic reschedules.
  • Utilize multiple programs and platforms to document client interactions.
  • Communicate using Slack and Google platforms with remote team members and clinic staff.

Communication SkillsCustomer serviceAttention to detailOrganizational skillsWritten communicationMultitasking

Posted 2024-11-23
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📍 United States

🧭 Full-Time

💸 150000 - 170000 USD per year

🔍 Veterinary care

  • 4+ years of experience at a top law firm or in-house at a healthcare organization/start-up.
  • JD from an accredited law school.
  • Admission to at least one state bar and in good standing.
  • Experience with high growth companies, particularly in healthcare or retail.
  • Strong analytical, problem-solving, and decision-making skills.
  • Excellent communication and interpersonal skills.

  • Draft, negotiate, and review agreements related to employment, marketing, SaaS, and other contracts.
  • Collaborate with internal stakeholders to negotiate favorable contract terms while managing legal risks.
  • Develop processes and training to ensure compliance with laws relevant to veterinary services.
  • Research and ensure compliance with local, state, and federal regulations.
  • Assist the VP, Legal in managing relationships with outside counsel.

LeadershipCross-functional Team LeadershipGoCommunication SkillsAnalytical SkillsCollaborationProblem SolvingNegotiationAttention to detailOrganizational skillsTime ManagementWritten communication

Posted 2024-11-13
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