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REC_Ext_Gateway

We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.

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🏢 REC_Ext_Gateway
🏢 REC_Ext_Gateway
🏢 REC_Ext_Gateway

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🔥 CSDM and ITSM Incident Manager
Posted 2024-11-20

đź“Ť United States of America

🔍 Elevator and escalator manufacturing, installation, and service

  • Experience in service management and knowledge of Incident Management.
  • Familiarity with ServiceNow and CSDM principles.
  • Ability to participate in and facilitate requirements discussions.
  • Strong analytical skills for reviewing stories and acceptance criteria.
  • Experience in process testing and user acceptance testing sign-off.
  • Ability to work collaboratively with diverse stakeholders.

  • Responsible for all aspects of the service management Incident Process.
  • Ensures that the Incident Process is fit for purpose and fit for use.
  • Reviews, recommends, designs, and drives implementation of enhancements to the Incident Process.
  • Documents and maintains incident process and procedures.
  • Ensures that their process is performed according to the agreed and documented standard.
  • Participates in requirements discussions and helps resolve cross-functional conflicts.
  • Reviews stories for accurate definition and acceptance criteria.
  • Provides formal process testing and UAT sign-off.
  • Ensures consistent execution of the process across the organization.
  • Works closely with the platform owner and stakeholders to prioritize the relevant backlog.
  • Actively participates in project and scrum meetings.
  • Guides the implementation of the ServiceNow Common Service Data Model (CSDM).
  • Actively involved in designing and the lifecycle management of digital products and services.
  • Defines service vision, tactics, goals, objectives, and KPIs.

LeadershipProject ManagementAgileSCRUMCross-functional Team LeadershipCommunication SkillsAnalytical SkillsCollaborationProblem SolvingAgile methodologiesAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationDocumentation

Posted 2024-11-20
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🔥 Sr Manager, Maintenance Sales
Posted 2024-11-20

đź“Ť United States of America

🔍 Elevator and escalator manufacturing, installation, and service

  • Bachelor’s degree required.
  • 5+ years of sales experience required.
  • Ability to work in a highly team-oriented and dynamic environment.
  • Demonstrated strong presentation, written, and verbal communication skills.
  • Self-motivated and able to manage simultaneous projects and responsibilities.
  • Technical proficiency utilizing Microsoft based computer software.
  • Strong leadership skills, goal-oriented with strong time management and organizational skills.

  • Oversee overall sales strategy including integration of sales growth and market share objectives for assigned branches.
  • Refine existing programs and develop and lead new ones.
  • Work collaboratively with the senior leadership team and local operations leaders to identify and help execute strategic goals and objectives.
  • Nurture relationships with existing key customers and help develop new ones.
  • Provide ongoing coaching, training, and development for sales associates to meet or exceed sales plans.

LeadershipStrategyCommunication SkillsOrganizational skillsTime ManagementCoaching

Posted 2024-11-20
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🔥 Manager, Supplier Governance Global Business Systems
Posted 2024-10-25

đź“Ť United States of America

🧭 Full-Time

🔍 Elevator and escalator manufacturing, installation, and service

  • A bachelor’s degree.
  • 5-plus years of related supply chain experience required.
  • Excellent organizational skills and a focus on continuous improvement.
  • Excellent interpersonal, verbal and written communication skills.
  • Strong analytical and problem-solving skills.
  • Demonstrated attention to detail.
  • Ability to deal with all levels of a global organization.

  • Administer contract and manage change process.
  • Manage GBS Partner Innovation Fund usage and governance.
  • Partner with GBS team to optimize program results and ensure KPIs and SLAs are being met.
  • Identify any supplier risks.
  • Lead Governance calls with GBS provider.
  • Prepare materials to support management presentations.
  • Conduct ad hoc analysis to drive efficiency.

LeadershipData AnalysisPeople ManagementCross-functional Team LeadershipData analysisCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-10-25
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🔥 Technical Software Product Support Engineer
Posted 2024-10-21

đź“Ť United States of America

🔍 Elevator and escalator manufacturing, installation, and service

  • Bachelor's degree in Computer Science, Management and Information Systems, or other relevant degree.
  • 8+ years of technical support experience, including remote.
  • Understanding of networking fundamentals: security, firewalls, L2/L3, VLANs, VPNs.
  • Familiarity with databases, web servers, mobile applications, UI/UX, and integration.
  • Ability to communicate with various stakeholders and navigate in a Linux environment.

  • Communicate with customers to derive requirements and represent Otis products' technical capabilities.
  • Identify industry trends and collaborate with Product Management.
  • Provide technical support, develop tools for troubleshooting, and create product certificates.
  • Plan and deploy updates to digital products and perform root cause analysis.

AgileIoTProduct ManagementProduct DevelopmentStrategyAzure

Posted 2024-10-21
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