zollmedicalcorp

ZOLL Medical Corporation, an Asahi Kasei Group Company, develops and markets medical devices and software solutions that help advance emergency care and save lives, while increasing clinical and operational efficiencies. With products for defibrillation and monitoring, circulation and CPR feedback, data management, therapeutic temperature management, and ventilation, ZOLL provides a comprehensive set of technologies that help clinicians, EMS and fire professionals, and lay rescuers treat victims needing resuscitation and acute critical care. For more information, visit www.zoll.com. The Asahi Kasei Group is a diversified group of companies led by holding company Asahi Kasei Corp., with operations in the material, homes, and health care business sectors. Its health care operations include devices and systems for acute critical care, dialysis, therapeutic apheresis, transfusion, and manufacture of biotherapeutics, as well as pharmaceuticals and diagnostic reagents. With more than 30,000 employees around the world, the Asahi Kasei Group serves customers in more than 100 countries. For more information, visit www.asahi-kasei.co.jp/asahi/en/.

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πŸ“ Poland

πŸ” Medical devices and software solutions

  • Bachelor or graduate in health sciences.
  • At least 5 years of sales experience in the medical device industry.
  • Prior experience in business development, preferably in Cardiology or Electrophysiology.
  • Experience with patient education, telemonitoring, and/or adherence management is a plus.
  • Good command of Polish and English, both written and spoken.
  • Motivated, independent, proactive, respectful, team oriented with well-developed interpersonal skills.
  • Goal-oriented thinking with a strong hands-on mentality.
  • Increase awareness in territory by visiting hospitals and speaking to physicians about the risk of SCA.
  • Develop and provide action plans for targeting new customers.
  • Create a long-lasting network of potential prescribers.
  • Plan and execute product trainings and introductions for physicians and hospital staff.
  • Report activities and progress regularly.
  • Provide patient support services, including fittings and technical support.
  • Monitor patients in an online network for discussions with physicians.
  • Participate and network in relevant national and international conferences.
  • Participate in product and sales trainings.

Business DevelopmentSales experience

Posted 7 days ago
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πŸ“ United States of America

🧭 Full-Time

πŸ” Medical devices and technology

  • Clinical degree or certification (CNA, LPN, RN, EMT) or 3 years of related clinical experience.
  • Proven experience in product support or customer-facing role.
  • Strong oral and written communication skills.
  • Exceptional customer service skills and empathy.
  • Technical aptitude for troubleshooting.
  • Computer literacy, especially with Microsoft Office.
  • Experience with CRM systems and support tools is a plus.
  • Analyze problems, diagnose causes, and troubleshoot product issues.
  • Educate patients and customers on product maintenance and use.
  • Ensure compliance with regulatory guidelines.
  • Assist in time-sensitive situations for patient protection.
  • Document customer interactions for improvement.
  • Identify and report product deficiencies.
  • Engage with medical personnel and provide product education.
  • Provide 24/7 support backup when needed.
  • Identify patterns in customer issues for product improvement.

Customer serviceEmpathyTroubleshootingTechnical supportCRMCustomer support

Posted 24 days ago
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πŸ“ United States of America

πŸ” Medical Devices

  • Bachelor's Degree required.
  • 5+ years of proven experience in a market access/reimbursement role, preferably for Medical Device.
  • Certified Professional Coder certification or experience in billing/coding/revenue cycle management is highly desirable.
  • Detailed knowledge of medical device billing, coding (e.g., CPT, HCPCS, ICD-10).
  • Knowledge of payer coverage requirements, prior authorization, and claims process.
  • Take initiative with Field Sales and the remedΔ“ Patient Access Program to resolve reimbursement issues.
  • Educate hospitals/physician offices on coverage, coding and payment.
  • Provide reimbursement support and assist patients with access and coverage.
  • Work cross-functionally to obtain positive coverage decisions.
  • Support policy efforts through participation in work groups and meetings.

Customer support

Posted 2 months ago
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