GoStudent

👥 1001-5000💰 Debt Financing over 1 year ago🫂 Last layoff about 2 years agoEducationEdTechTutoring💼 Private Company
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GoStudent is a leading EdTech platform revolutionizing online tutoring. We connect students of all ages with high-quality tutors for personalized, one-to-one lessons across 20+ subjects. Our membership model provides affordable access to exceptional learning experiences, impacting over 400,000 students monthly. We're proud of our significant growth and market impact, having secured over €291 million in funding and serving 15,000+ customers worldwide. Our tech stack includes robust infrastructure like Amazon Web Services, Cloudflare, and a CDN, ensuring a seamless experience for both tutors and students. We leverage technologies like DNSSEC and HSTS for enhanced security, and utilize schema markup for improved SEO. GoStudent fosters a collaborative engineering culture focused on continuous improvement and innovation in the EdTech space. We value our employees and offer a flexible, supportive, and international work environment. Many roles are remote, allowing for work-life balance and global collaboration. We're dedicated to fostering a diverse and inclusive team, building a company culture centered on innovation, impact, and shared success. Our dedication to impacting the education landscape drives us forward, making GoStudent an exciting place to build your career. GoStudent has expanded to 12 international offices and employs over 600 people, showcasing our rapid growth and global reach. Join a dynamic team working at the forefront of online education, empowered by significant funding and a compelling mission to unlock students' full potential.

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🏢 HubSpot
👥 1001-5000💰 $35,000,000 Series E about 12 years ago🫂 Last layoff 11 months agoSaaSAnalyticsMarketingCopywritingSocial Media
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Jobs at this company:

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📍 Italy

💸 22000.0 - 40000.0 EUR per year

🔍 EduTech

Fluency in Italian is mandatory for this role.

  • Engage with parents and students to understand their needs and provide tailored tutoring solutions.
  • Guide customers from their first inquiry to their initial trial lesson, ensuring a seamless experience.
  • Match students with appropriate tutors to achieve optimal learning outcomes.
  • Communicate the value of tutoring packages to convince families to select suitable solutions.
  • Support clients in navigating the platform for smooth onboarding.
  • Highlight and promote referral programs to stimulate future growth.

Communication SkillsCustomer serviceRelationship buildingAccount ManagementSales experienceCustomer Success

Posted 4 days ago
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📍 Austria

🧭 Part-Time

💸 50000.0 EUR per year

🔍 EdTech

  • Eine Riesenportion Motivation, Disziplin und Zielstrebigkeit!
  • Spaß an der stetigen Veränderung in einem sehr dynamischen, schnellen Umfeld.
  • Hands on/Selbstständiges Arbeiten: Du schaffst es, deinen Kundenstamm stetig zu vergrößern.
  • Du findest die Lösung und suchst nicht das Problem.
  • Verständnis für wirtschaftliche Zusammenhänge und die Neugierde für das Große Ganze.
  • Kommunikationstalent - du bist eloquent und kannst noch besser zuhören.
  • Organisationstalent und Teamgeist - Du arbeitest strukturiert und fokussiert, ob allein oder gemeinsam mit deinem Team.

  • Komm mit Eltern und SchülerInnen ins Gespräch, die sich für unser Nachhilfeangebot interessieren und begleite diese von der ersten Anfrage über eine optionale Probestunde bis hin zur ersten Einheit.
  • Aktive Betreuung deines eigenen Kundenstamms. Du baust eine gute Beziehung zu deinem eigenen Kundenstamm auf.
  • Du bist während der gesamten Customer Journey deines eigenen Kundenstamms Ansprechperson.
  • Mit deiner Kommunikationsfähigkeit verstehst du die Bedürfnisse und Fragen deiner KundInnen, findest die perfekten TutorInnen und stellst einen optimalen Ablauf sicher.
  • Im Anschluss überzeugst du deine KundInnen von einem unserer umfangreichen Nachhilfe-Pakete und Produktlösungen.
  • Hilf deinen KundInnen, unsere Plattform bestmöglich zu verstehen und stelle ein reibungsloses Onboarding sicher.
  • Mache auf unser tolles Empfehlungsprogramm aufmerksam und sichere dir somit schon heute deine zusätzlichen NeukundInnen von morgen.
  • Nutze deinen aktiven Kundenstamm, um daraus Empfehlungen für Neukunden zu generieren.
  • Erreiche deine persönlichen Zielvorgaben und KPIs mit tatkräftiger Unterstützung deines Teamleads und deiner TeamkollegInnen/MentorInnen.

Communication SkillsAccount ManagementFluency in EnglishRelationship managementSales experienceCustomer Success

Posted 4 days ago
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📍 Türkiye

🧭 Full-Time

🔍 Eğitim

  • Müşteri hizmetleri veya çağrı merkezi deneyimi: 2-5 yıl.
  • CRM/Müşteri Hizmetleri araçları ve çeviri teknolojilerinde yetkinlik.
  • Almanca diline tam hakimiyet (zorunlu) ve İngilizce veya diğer dillerde B2 seviyesinde yeterlilik.
  • Müşterilerle empati yapma ve etkili iletişim becerileri.
  • Yapılandırılmış şekilde çalışma ve baskı altında sakin kalabilme yeteneği.
  • Sorumluluk alma, yeni görevleri hızlı öğrenme ve çoklu görevleri yönetme becerisi.
  • Müşteri odaklılık ve ürün bilgisi.

  • Almanca konuşan müşterilere canlı sohbet, e-posta ve fatura yönetimi aracılığıyla üst düzey destek sağlamak.
  • Global müşteri hizmetleri ekipleri ile işbirliği yaparak müşteri odaklı çözümler geliştirmek.
  • Öğretmen eşleştirmeleri, oturum rezervasyonları ve diğer öncelikli görevleri etkin bir şekilde yönetmek.
  • Müşteri hizmetleri ekibi ile eğitmen ağı arasında köprü görevi görmek.
  • Öğrenciler ve aileler için eğitim oturumlarının organize edilmesine yardımcı olmak.

Communication SkillsEmpathyCRMCustomer support

Posted 6 days ago
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🔥 Account Manager UK
Posted 24 days ago

📍 UK, IE, Barcelona

🧭 Full-Time

💸 50000 GBP per year

🔍 EdTech

  • At least 1 year of experience in sales, preferably in B2C or outbound telesales.
  • Proven experience in sales, customer success, or retention.
  • Strong record of hitting and exceeding targets.
  • Exceptional resilience in a fast-paced environment.
  • Native-like proficiency in English.
  • Proactive, organized, hands-on, and multitasking skills.

  • Actively reach out to leads via inbound or outbound sources.
  • Conduct thorough needs analysis to understand educational aspirations.
  • Pair students with tutors and organize consultation sessions.
  • Maintain communication with prospects via phone and email.
  • Build trust and enroll customers in educational packages.
  • Ensure best-in-class onboarding experience for new customers.
  • Focus on gathering referral leads from existing customers.
  • Collaborate with the Tutor Management team for optimal solutions.
  • Promote cross-functional collaboration and improve sales practices.

Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitaskingRelationship buildingCustomer Success

Posted 24 days ago
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