Invoca

👥 201-500💰 $83,000,000 Series F over 2 years agoDigital Marketing Artificial Intelligence (AI)Advertising Analytics Telecommunications💼 Private Company

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Invoca is a leader in conversation intelligence AI, helping marketing, e-commerce, and contact center teams harness actionable insights from customer conversations. With integrations into major technology platforms, Invoca enhances digital interactions and drives revenue growth for top consumer brands. The company has raised $184M in funding from prominent venture capitalists.

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Jobs at this company:

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🔥 People & Culture Coordinator

Posted 5 days ago

📍 United States

🧭 Full-Time

💸 55000.0 - 65000.0 USD per year

🔍 Human Resources

🔧 Requirements

1+ years of experience in HR or recruiting
Excellent organizational skills and attention to detail
Ability to handle confidential information
Strong communication skills
Experience with Google Suite and Microsoft Excel

💡 Responsibilities

Assist in recruitment and scheduling interviews
Coordinate new employee onboarding
Organize employee engagement activities
Support learning and development programs
Maintain employee records

HR ManagementAdministrative ManagementMicrosoft ExcelComplianceTrainingRecruitment

Posted 5 days ago

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🔥 Customer Success Manager

Posted 12 days ago

💸 77500.0 - 105000.0 USD per year

🔍 SaaS

🔧 Requirements

2+ years of Customer Success or Account Management experience in B2B SaaS.
2+ years working with enterprise software
Strong project management skills
Ability to consult and communicate effectively
Passion for AI-driven technology

💡 Responsibilities

Own and manage a portfolio of customers
Develop and execute strategic account plans
Employ data-driven insights and automation tools (e.g., Gainsight, Salesforce) to deliver the right message at the right time.
Act as a strategic consultant
Lead customer training, business reviews, and enablement sessions
Proactively identify risks and opportunities
Advocate for customers internally
Foster long-term relationships

Posted 12 days ago

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🔥 Software Engineer II - Customer Data

Posted 13 days ago

📍 United States, Canada

💸 102000.0 - 135000.0 USD per year

🔍 Software Development

🔧 Requirements

Experience as a software engineer working on high-scale SaaS software.
Interest working with Ruby On Rails
Experience in working in a large, rapidly changing, and evolving codebase
Passion about good documentation and love to research problems
Familiarity with CICD pipelines (Github actions, Jenkins, bamboo or the equivalent)
Experience with database fundamentals and design
Familiarity with monitoring tools like Grafana or equivalent
Clear and effective communicator

💡 Responsibilities

Develop expertise in the customer data platform through feature development and documentation in the Invocan way
Have the opportunity to grow as an engineer and mentor in a highly collaborative and inclusive environment
Level up those around you to help them grow while reinforcing your own knowledge
Have end-to-end responsibility for complex projects that require the work of multiple people to complete
Diagnose the root cause of problems for any service area owned by the team
Be part of a self-sufficient team with a dedicated Product Manager and QA Engineer
Proactively communicate on production issues, write actionable tickets without prompting, and quickly fix or delegate them
Be able to help guide a team around impediments to progress

Backend DevelopmentSQLRuby on RailsGrafanaCommunication SkillsCI/CDProblem SolvingAgile methodologiesRESTful APIsDocumentationData modelingSoftware EngineeringDebuggingSaaS

Posted 13 days ago

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🔥 Senior Sales Development Representative - UK

Posted 13 days ago

📍 United Kingdom

🧭 Full-Time

💸 39000.0 - 48000.0 GBP per year

🔍 SaaS

🔧 Requirements

2+ years of experience in enterprise SaaS sales
Proven success selling to B2C companies
Strong knowledge of digital marketing strategies
Hands-on experience with CRM tools like Salesforce
Excellent communication and presentation skills

💡 Responsibilities

Develop and maintain a pipeline of qualified leads
Engage deeply with prospects to understand their challenges
Conduct high-volume outreach including cold calls
Craft and deliver compelling product narratives
Collaborate with sales team to forecast and manage Salesforce pipeline
Provide actionable feedback to marketing and product teams

SalesforceLead GenerationDigital MarketingSaaS

Posted 13 days ago

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🔥 Manager, Agency Partnerships

Posted 17 days ago

📍 United States

🧭 Full-Time

💸 105000.0 - 115000.0 USD per year

🔍 Advertising and Marketing

🔧 Requirements

7+ years in Advertising and Marketing Industry
5+ years of indirect Agency sales experience
Extensive rolodex of Agency contacts
Strong attention to detail
Experience in building trusted advisor relationships
Strong project management and organization skills
Ability to utilize Google suite, Microsoft Excel, PowerPoint & SFDC

💡 Responsibilities

Grow agency partnerships and partner influenced revenue
Recruit and evaluate potential new agency partnerships
Lead day-to-day management of assigned partners
Drive GTM strategy between partners and sales organization
Assist with account launches and ongoing issue resolution
Develop and deliver use case presentations

Project ManagementData AnalysisStrategic ManagementCommunication SkillsNegotiationAccount ManagementRelationship managementSales experience

Posted 17 days ago

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🔥 Software Architect, Infrastructure & Security

Posted 25 days ago

📍 United States, Canada

🧭 Full-Time

💸 200000.0 - 260000.0 USD per year

🔍 SaaS

🔧 Requirements

10+ years of hands-on experience as an SRE in multi-cloud environments
Experience supporting SaaS applications at scale
Experience in event-driven systems and real-time infrastructure
Experience maintaining compliance with PCI, SOC2, and/or ISO27001
Significant experience with AWS & GCP
Infrastructure as code experience with Terraform and Chef
Experience in containerization with Docker and Kubernetes
Familiarity with programming languages like Ruby or Go

💡 Responsibilities

Work across SRE, Telecom and Infosec teams
Develop a cohesive technical vision
Drive technical delivery, quality, and reliability
Mentor engineers within the group
Participate in incident management
Integrate reliability engineering and security practices

AWSDockerGCPKafkaKubernetesMySQLGrafanaPrometheusLinuxTerraformCompliance

Posted 25 days ago

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🔥 Senior Software Engineer - Backend Systems

Posted 25 days ago

📍 United States, Canada

💸 120000.0 - 165000.0 USD per year

🔍 Software Development

🔧 Requirements

3+ years of experience with Ruby on Rails, GraphQL, MySQL/PostgreSQL, and Elasticsearch required
Familiarity with test-driven development (TDD) and a track record of writing tests for complex systems
A strong passion for good documentation and problem-solving
Familiarity with industry best practices, especially in backend development and large, evolving codebases
Competence in multiple areas beyond coding, such as performance optimization, monitoring, integration testing, security, or visual design
Clear and effective communication skills with the ability to collaborate across teams
Curiosity and the drive to understand and improve complex systems
Comfort with being on-call and handling production issues swiftly and efficiently
Experience working with legacy systems and a careful, thoughtful approach to drive scalability and proactive solutions

💡 Responsibilities

Write high-quality, maintainable code as part of the Omega team’s backend systems
Own and execute projects of increasing complexity with end-to-end responsibility
Identify areas of improvement in our codebase, suggest future work, and contribute to long-term strategic technical decisions
Mitigate risks in the development cycle, from ideation to delivery, ensuring the stability and scalability of our backend services
Provide regular updates to leadership on progress, blockers, and potential issues
Take part in On Call responsibilities for your team’s services and promptly address any production issues
Collaborate with teammates on daily tasks, balancing individual work and pairing sessions
Work on migrating MySQL to Elasticsearch with an in-depth understanding of test-driven development (TDD) and production reports
Approach legacy systems with a careful mindset, driving proactive solutions to scale and improve infrastructure
Embrace the challenge of working with complex, difficult codebases and find innovative ways to improve them

Backend DevelopmentGraphQLPostgreSQLSQLElasticSearchMySQLRuby on RailsCI/CDRESTful APIsSoftware Engineering

Posted 25 days ago

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🔥 Reseller Account Executive

Posted 2 months ago

📍 United States

🧭 Full-Time

💸 105000.0 - 115000.0 USD per year

🔍 Software as a Service (SaaS)

🔧 Requirements

5+ years on-quota B2B SaaS experience
Prior experience in reseller or indirect sales
Experience with SaaS sales tech stack including Salesforce
Skilled in negotiating business terms
Excellent written and verbal communication skills
Bachelor’s degree in Marketing or Business preferred
Experience in a high-accountability start-up environment

💡 Responsibilities

Work with reseller partners to expand relationships
Organize internal and external teams for deal facilitation
Develop a sales pipeline to meet or exceed targets
Collaborate with Account Management and Customer Success teams
Communicate value proposition to partners and customers
Build and execute sales strategies and presentations
Maintain updated CRM with forecasts and activities
Articulate differentiators in the business landscape
Present to partners and C-suite executives

SalesforceCommunication SkillsNegotiationPresentation skillsAccount ManagementSales experienceCRMCustomer Success

Posted 2 months ago

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