Process Street

Process Street is a remote-first company specializing in No-Code SaaS solutions, empowering teams to automate their processes and workflows efficiently.

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📍 United States, Canada

🧭 Full-Time

🔍 SaaS

  • 1-2 years experience in customer support, preferably in SaaS
  • Excellent communication in English
  • Attention to detail
  • Obsessed with customer experience
  • Self-motivated with a growth mentality
  • Familiarity with web and mobile applications
  • Experience with Intercom and Salesforce is a plus
  • Respond to customer inquiries via email, live chat, and phone
  • Advise customers on software usage
  • Track interactions in Salesforce
  • Assist prospects during their trial period
  • Convey customer feedback to Product Managers
  • Assist Customer Success Managers
  • Contribute to the Support Knowledge-base
  • Conduct product demos and onboarding

SalesforceTechnical supportCustomer supportSaaS

Posted about 1 month ago
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📍 United States

🧭 Full-Time

🔍 No-Code SaaS

  • You bring 5+ years of experience in an AE role, with at least 2 years in SaaS sales (SaaS experience is a must!).
  • You’re a ‘Challenger’ or Gap seller, or have experience selling based on financial impact.
  • You have a proven track record of meeting and exceeding sales targets.
  • You possess strong business acumen and excel at driving deals forward.
  • You’re passionate about startups and technology.
  • You have a natural talent for understanding and explaining technical solutions.
  • You adapt quickly and are always eager to learn.
  • You’re enthusiastic about improving processes and systems.
  • Convert inbound leads into opportunities.
  • Discover new sales opportunities through networking and turn them into long-term partnerships.
  • Present our innovative tech solutions to prospective clients.
  • Stay in frequent contact with clients to understand and meet their needs.
  • Negotiate agreements and close deals.
  • Keep detailed records of sales activities and data.

Business DevelopmentCommunication SkillsAnalytical SkillsCollaborationNegotiationNetworking

Posted 4 months ago
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