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Equiem

Equiem is an Australian-founded global leader in property technology (proptech), known for pioneering the world's first tenant experience app for office buildings. Founded in 2011 with just two employees and one building, Equiem has grown to over 150 professionals and operates in more than 850 buildings worldwide, transforming how commercial landlords engage with tenants and enhancing workplace environments.

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🔥 Customer Success Manager (UK/Ireland)
Posted 2024-11-07

📍 United Kingdom, Ireland

🧭 Full-Time

🔍 SaaS Proptech

  • 3+ years in Customer Success, Account Management, or related roles within technology or property industries.
  • Fluent in German or French (C1 level) for client interaction in relevant markets.
  • Excellent communication, presentation, and interpersonal skills.
  • Strong problem-solving abilities and a customer-centric mindset.
  • Demonstrated ability to manage multiple clients and prioritize tasks effectively.
  • Proficiency in using CRM and customer success tools.
  • Willingness to travel occasionally for client meetings.
  • Self-motivated and results-driven with a solutions-based approach.

  • Support new client launches, ensuring a great first experience using Equiem's products.
  • Develop and maintain relationships with a portfolio of key clients, understanding their needs.
  • Become an expert on Proptech solutions and guide clients to use these tools effectively.
  • Provide training sessions and workshops to clients, both in person and virtually.
  • Monitor client usage, analyze product adoption, and identify opportunities for enhancement.
  • Act as a point of contact for client inquiries, coordinating with teams to resolve issues.
  • Collaborate with Account Managers for client renewals and upselling opportunities.
  • Gather client feedback for continuous improvement and encourage client advocacy.
  • Stay updated on industry trends to provide strategic insights.

Problem Solving

Posted 2024-11-07
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🔥 Strategic Account Manager (Western Europe)
Posted 2024-10-24

📍 France

🧭 Contract

🔍 Property technology (proptech)

  • Passion for sales and a proven track record of goal achievement.
  • 1-2 years proven new business sales experience in a similar role required as a minimum.
  • An understanding of SaaS business drivers and analytics, solid business acumen.
  • Experience in commercial property, asset management, or leasing (a plus, but not required).
  • Strong negotiation, deal-making, and contracting skills.
  • Effective communication and presentation skills tailored to a wide audience.
  • The ability to manage multiple tasks and make informed decisions rapidly.
  • Fluent French and English (at least C1 level), any other CEE language will be a great asset.

  • Implementing revenue-maximising sales strategies for key segments.
  • Engaging in diverse sales activities: research, presentations, demos, meetings, proposals, contracting, and client team coordination.
  • Setting and surpassing sales goals in assigned territories.
  • Managing a robust sales pipeline, identifying new opportunities, and handling multiple transactions.
  • Networking and creating business opportunities at events.
  • Establishing Equiem as a thought leader and enhancing our brand in specific markets.
  • Meeting reporting requirements promptly (CRM, pipeline, forecasts).
  • Collaborating with the global BD team to streamline processes and explore global prospects.

Business DevelopmentBusiness developmentCommunication SkillsAnalytical SkillsCollaborationNegotiation

Posted 2024-10-24
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🔥 Senior Fullstack Engineer (React/Node.js)
Posted 2024-10-09

📍 Poland

🔍 Property technology (proptech)

  • 4+ years experience with NodeJS, Typescript, and service-oriented architecture.
  • 4+ years experience working with React and Next.js.
  • 4+ years of experience working with relational databases (e.g., Postgres).
  • 4+ years of experience writing performant and resilient code.
  • Strong understanding of secure code development (OWASP, etc.).
  • Experience handling and protecting confidential information (GDPR, CCPA, etc.).
  • Experience with AWS.
  • Experience with GraphQL (particularly Apollo) - nice to have.
  • Fluent English (B2/C1).

  • Creating new features for our web platform using modern technology, architecture, and practices.
  • Writing clean, testable code that is easy to maintain, extend, and works.
  • Building in observability and monitoring to ensure reliability and performance.
  • Promoting coding practices and standards, and identifying areas for improvement.
  • Mentoring others and helping them grow their skills and knowledge.
  • Conveying complex ideas to others in an easily understandable manner.

AWSTypeScriptPostgresReact

Posted 2024-10-09
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🔥 Senior Mobile Engineer
Posted 2024-09-22

📍 Poland

🧭 Full-Time

🔍 Property technology

  • 4+ years experience developing native Android and iOS apps in commercial application development for mid-sized software/product company in the digital/SaaS space.
  • Proficiency with Android SDKs and iOS SDKs as well as up-to-date with most modern Android/iOS development practices.
  • Kotlin and Swift commercial experience is required.
  • A passion for learning new languages, frameworks and tools.
  • Strong analytical & problem-solving skills, demonstrating acute troubleshooting abilities.
  • Experience in Agile and Lean development practices.
  • Fluent English (B2/C1).

  • Developing new features for our mobile applications using the latest technologies, architectures, and best practices.
  • Writing clean, testable, and maintainable code that ensures seamless functionality across devices.
  • Integrating observability and monitoring tools to guarantee the reliability and performance of our mobile apps.
  • Advocating for coding standards and identifying opportunities for improvement in our development processes.
  • Mentoring team members, supporting their growth in mobile development skills and knowledge.
  • Communicating complex technical concepts clearly and effectively to team members and stakeholders.

AgileAndroidiOS DevelopmentKotlinSwift

Posted 2024-09-22
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🔥 Senior DevOps Engineer
Posted 2024-09-20

📍 Poland

🧭 Full-Time

🔍 Commercial Real Estate

  • 4+ years of hands-on experience automating infrastructure in a cloud environment on AWS.
  • Extensive experience with infrastructure-as-code tools such as AWS CDK with TypeScript, CloudFormation, Terraform, or Ansible.
  • Strong experience developing and maintaining CI/CD tools, with a focus on CircleCI, Jenkins, or BuildKite.
  • Proficient in programming languages, primarily Node and TypeScript, as well as scripting languages like Bash or PowerShell.
  • Familiarity with various database systems like PostgreSQL or Elastic Search.
  • Fluent in English (B2/C1 level).

  • Ensuring the security, availability and resilience of AWS hosting infrastructure.
  • Automating infrastructure to enable fast development cycles.
  • Coaching and mentoring team members on cloud best practices and emerging trends.
  • Collaborating with the development team to enhance product offerings.

AWSPostgreSQLAgileBashTypeScriptProduct DevelopmentAmazon Web ServicesCollaborationCI/CD

Posted 2024-09-20
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