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Senior Customer Success Engineer

Posted 2024-09-22

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💎 Seniority level: Senior

🔍 Industry: Data Analytics

🏢 Company: Keebo

🗣️ Languages: English

Requirements:
  • BS or MS or MCA in Computer Science or related fields.
  • Proficiency in SQL.
  • Fluency in writing Python code.
  • Comfort with Unix and Bash.
  • Excellent communication skills.
  • Willingness to work on a US Eastern Time Zone schedule.
Responsibilities:
  • Tune algorithmic parameters to maximize performance.
  • Create SQL queries and data extracts from metadata tables in Snowflake, BigQuery, and Postgres.
  • Analyze warehouse performance metrics including latency and alert customers.
  • Identify opportunities for improving the customer experience.
  • Build tools to orchestrate and automate data-driven customer success.
  • Work with leadership to deliver insights and report progress.
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