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Customer Service Specialist

Posted 3 days agoViewed

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💎 Seniority level: Entry

📍 Location: Philippines

🔍 Industry: Customer Service

🏢 Company: Remote Raven👥 11-50Staffing AgencyHuman ResourcesRecruiting

🗣️ Languages: English

🪄 Skills: Customer serviceMicrosoft OfficeTroubleshootingData entryCRM

Requirements:
  • Prior experience in customer service or call center support
  • Strong phone etiquette
  • Excellent data entry skills
  • Proficiency in Microsoft Office, Google Suite, or CRM software
Responsibilities:
  • Answer inbound calls and assist customers
  • Make outbound calls for follow-ups and confirmations
  • Accurately input and update customer information
  • Send texts and emails for follow-ups
  • Monitor and respond to customer inquiries
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