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Spanish Speaking Interaction Expert for Car Rental Service Remote in Greece

Posted 3 days agoViewed

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📍 Location: Greece

🔍 Industry: Car Rental Service

🏢 Company: Patrique Mercier Recruitment ES

🗣️ Languages: Spanish, English

🪄 Skills: Communication SkillsCustomer serviceProblem-solving skillsFluency in EnglishTroubleshootingActive listeningClient relationship managementData entryRelationship managementCustomer supportEnglish communication

Requirements:
  • Fluency in Spanish and English is essential; knowledge of additional languages is a plus.
  • Strong customer service skills with previous experience in a similar role preferred.
  • Excellent communication skills and a friendly, professional demeanor.
  • A proactive approach to problem-solving and engaging with customers.
  • Ability to work effectively both independently and collaboratively in a remote environment.
Responsibilities:
  • Assist Spanish-speaking customers with inquiries related to car rentals and services.
  • Guide clients through the entire booking process, helping them select the right vehicle and addressing any questions.
  • Promptly resolve customer concerns and provide ongoing support to ensure satisfaction.
  • Document customer interactions accurately to aid in service enhancement initiatives.
  • Collaborate with team members to improve service processes and overall customer satisfaction.
  • Stay informed about rental offerings, local attractions, and industry trends to provide knowledgeable assistance.
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