Spanish Speaking Interaction Expert for Car Rental Service - Remote in Greece

Posted 3 months agoViewed

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💎 Seniority level: Previous experience in customer service

📍 Location: Greece

🔍 Industry: Travel or car rental

🏢 Company: Patrique Mercier Recruitment TR

🗣️ Languages: Spanish, English

⏳ Experience: Previous experience in customer service

🪄 Skills: Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingProblem-solving skillsFluency in English

Requirements:

Fluency in Spanish and English; proficiency in additional languages is desirable.
Previous experience in customer service, preferably in the travel or car rental industry.
Excellent communication skills with a focus on customer satisfaction.
Strong problem-solving skills and an ability to manage inquiries effectively.
Familiarity with CRM systems and competence in using basic computer applications.
Willingness to work flexible hours, including evenings and weekends as needed.

Responsibilities:

Offer outstanding customer support to Spanish-speaking clients through various communication channels regarding car rental services.
Guide customers through the booking process, explaining pricing and rental terms.
Resolve customer inquiries and issues promptly to ensure satisfaction.
Document all customer interactions accurately in the CRM system.
Collaborate with the operations team to ensure seamless service delivery.
Stay informed about car rental policies, promotions, and vehicle availability to provide accurate information.

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🔥 Spanish Speaking Interaction Expert for Car Rental Service Remote in Greece

Posted 3 days ago

📍 Greece

🔍 Car Rental Service

🏢 Company: Patrique Mercier Recruitment ES

🔧 Requirements

Fluency in Spanish and English is essential; knowledge of additional languages is a plus.
Strong customer service skills with previous experience in a similar role preferred.
Excellent communication skills and a friendly, professional demeanor.
A proactive approach to problem-solving and engaging with customers.
Ability to work effectively both independently and collaboratively in a remote environment.

💡 Responsibilities

Assist Spanish-speaking customers with inquiries related to car rentals and services.
Guide clients through the entire booking process, helping them select the right vehicle and addressing any questions.
Promptly resolve customer concerns and provide ongoing support to ensure satisfaction.
Document customer interactions accurately to aid in service enhancement initiatives.
Collaborate with team members to improve service processes and overall customer satisfaction.
Stay informed about rental offerings, local attractions, and industry trends to provide knowledgeable assistance.

Communication SkillsCustomer serviceProblem-solving skillsFluency in EnglishTroubleshootingActive listeningClient relationship managementData entryRelationship managementCustomer supportEnglish communication

Posted 3 days ago

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