Apply📍 Ireland, Germany, France, UK
🧭 Full-Time
🔍 Customer relationship management (CRM)
🏢 Company: HubSpot👥 1001-5000💰 $35,000,000 Series E over 12 years ago🫂 Last layoff about 1 year agoSaaSAnalyticsMarketingCopywritingSocial Media
- Experience in working with Legal teams to manage complex contract specifications.
- Experience working with large organizations (200+ employees).
- Passionate about creating a great customer experience.
- Demonstrate the ability to consistently over-perform versus their targets and primary metrics.
- Work autonomously and strategically.
- Solve problems with curiosity and creativity.
- Communicate clearly, leading effective conversations.
- Possess prioritization and organizational skills with attention to detail.
- Show growth-driven negotiation skills.
- Invest in relationships with customers and colleagues.
- Negotiate value-driven renewals and contract changes while ensuring a superb customer experience.
- Work collaboratively with customers and internal stakeholders to grow accounts and drive incremental opportunities.
- Collaborate with Sales Representatives, Customer Success Managers, Management and Legal teams to execute the contract renewal process.
- Establish cooperative working relationships with customers.
- Lead forecasting discussions and pipeline reviews with internal colleagues.
- Contribute to the growth of the Contract Management Organization by providing feedback and piloting new processes and playbooks.
- Mentor less experienced Contract Managers to help them learn the ins and outs of the role.
- Assist with projects, pilots, and other operational or strategic initiatives.
NegotiationFluency in EnglishCustomer Success
Posted 23 days ago
Apply