Customer Onboarding Manager

Posted 11 days agoViewed

💎 Seniority level: Manager, 4+ years

📍 Location: United States, Canada

💸 Salary: 87000.0 - 99000.0 USD per year

🔍 Industry: SaaS, eCommerce

🏢 Company: Postscript👥 251-500💰 $65,000,000 Series C over 2 years ago🫂 Last layoff over 2 years agoSales Automation Advertising E-Commerce SMS Enterprise

🗣️ Languages: English

⏳ Experience: 4+ years

🪄 Skills: Project ManagementTroubleshootingCustomer SuccessSaaS

Requirements:

4+ years in a customer-facing role
Experience in SaaS or closely related tech
Ecommerce or martech experience preferred
Strong problem solving abilities

Responsibilities:

Run one-on-one onboarding sessions
Meet and exceed onboarding health targets
Contribute to customer journey improvements
Develop expertise in product and industry trends

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