Senior Customer Onboarding Manager

Posted 22 days agoViewed

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💎 Seniority level: Senior, 3+ years

📍 Location: United States, Canada

🔍 Industry: ECommerce

🏢 Company: Pacvue👥 501-1000 Digital Marketing E-Commerce Enterprise Software

🗣️ Languages: English

⏳ Experience: 3+ years

🪄 Skills: Project ManagementAmazon FBAData AnalysisDigital MarketingChange ManagementCustomer SuccessSaaS

Requirements:

3+ years in ecommerce paid search/display advertising
Experience in leading cross-functional initiatives
Deep understanding of retail media platforms

Responsibilities:

Lead the client relationship and onboarding process
Provide tailored onboarding plans and training
Diagnose and resolve technical issues