Training Specialist

Posted 11 days agoViewed

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💎 Seniority level: Middle, 1–3 years

📍 Location: United States, EST, NOT STATED

🔍 Industry: Healthcare

🏢 Company: Lumata Health👥 11-50💰 $5,500,000 Series A about 1 year agoMedical Information Technology Health Care

⏳ Experience: 1–3 years

🪄 Skills: Data AnalysisAttention to detailOrganizational skillsCRM

Requirements:

Healthcare licensure or certification (Ophthalmology experience preferred: COA, COT, COMT).
1–3 years of preferred experience in care management, case management, or as a trainer/super-user.
Proficiency in working with multiple software platforms.
Experience with CRM or omni-channel service platforms preferred.
Basic knowledge of Medicare, Medicare Advantage, and related compliance/billing requirements.
Strong data analysis, attention to detail, and organizational skills.

Responsibilities:

Develop and maintain training content aligned with Lumata’s standards and mission.
Identify and address training needs within the Clinical Operations department.
Conduct orientation and arrange training schedules for new hires.
Provide 1:1 coaching and answer queries from team members.
Evaluate new hire performance within their first 30 days and provide necessary feedback.

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