ApplyPatient Success Training Specialist
Posted about 2 months agoViewed
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💎 Seniority level: Senior, 3+ years
📍 Location: United States
💸 Salary: 75000.0 - 77000.0 USD per year
🔍 Industry: Genetic testing and diagnostics
🏢 Company: Natera👥 1001-5000💰 $250,000,000 Post-IPO Equity over 1 year ago🫂 Last layoff almost 2 years agoWomen'sBiotechnologyMedicalGeneticsHealth Diagnostics
🗣️ Languages: English, Spanish
⏳ Experience: 3+ years
🪄 Skills: Data AnalysisCommunication SkillsProblem SolvingWritten communicationDocumentationCoachingTrainingCross-functional collaboration
Requirements:
- Bachelor’s degree in education or related field preferred.
- Bilingual - English and Spanish.
- 3+ years of experience leading training programs.
- Proven track record in designing training programs.
- Familiarity with modern training methods.
- Excellent communication and leadership skills.
- Strong writing ability for reports and manuals.
- Good computer and database skills.
- Background in medical billing preferred.
Responsibilities:
- Collaborate with supervisors and leadership to identify training gaps.
- Use data to report on training program effectiveness.
- Deliver comprehensive training including onboarding and role-specific development.
- Employ various training methods such as e-learning and workshops.
- Oversee training activities and ensure quality and compliance.
- Develop and maintain training documentation.
- Report on training effectiveness and gather feedback.
- Stay updated on training trends and participate in process improvement.
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