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Italian Speaking Customer Experience Coordinator - Athens (Remote in Greece)

Posted 16 days agoViewed

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💎 Seniority level: Entry, No prior experience required

📍 Location: Greece, Italy, Romania, Portugal, Spain

🏢 Company: Patrique Mercier Recruitment

🗣️ Languages: Italian, English

⏳ Experience: No prior experience required

🪄 Skills: Customer serviceFluency in EnglishStrong communication skillsComputer skills

Requirements:
  • Fluency in Italian and English, both written and spoken.
  • Enthusiasm for customer service.
  • Strong communication skills and a willingness to learn and adapt.
  • Able to work independently and as part of a remote team.
  • Detail-oriented with good organizational skills.
  • Proficient in basic computer applications, with a desire to learn new systems.
  • A positive attitude and a commitment to providing excellent customer service.
  • Adaptability to thrive in a fast-paced, ever-changing environment.
Responsibilities:
  • Assist Italian-speaking customers by managing their inquiries via phone, email, and chat.
  • Provide clear and accurate information regarding our products and services.
  • Coordinate customer interactions, ensuring timely follow-ups and resolutions.
  • Maintain detailed records of customer communications for future reference.
  • Contribute to team discussions with ideas for enhancing customer service and satisfaction.
  • Expand your product knowledge to better assist and educate customers.
  • Work collaboratively with your team to improve the customer experience across all channels.
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