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Benefits Operations Specialist LATAM

Posted 1 day agoViewed

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💎 Seniority level: Experience in HR Operations - employee Benefits

💸 Salary: 32000.0 - 55000.0 USD per year

🔍 Industry: Human Resources and Employment Solutions

🏢 Company: Remote - Referral Board

🗣️ Languages: English

⏳ Experience: Experience in HR Operations - employee Benefits

Requirements:
  • Experience in HR Operations - employee Benefits.
  • Obsessed with providing excellent customer service.
  • Strong organizational and time management skills.
  • Ability to prioritize workloads and meet deadlines effectively.
  • Strong verbal, written, and interpersonal skills.
  • Ability to work in a fast-paced environment and multi-task.
  • Self-managed and proactive.
  • Proficient in Zendesk, Notion, Slack, Google suite.
  • Fluent in English.
Responsibilities:
  • Provide delightful support to Employees and Clients regarding Benefits in various areas.
  • Handle benefits plans attributes, enrollment, invoicing, and vendor platforms.
  • Process and resolve tickets and escalations in Zendesk/email.
  • Execute data-related tasks with precision.
  • Help define and execute Standard Operating Procedures.
  • Collaborate effectively with the Benefits team and other departments.
  • Maintain operations process documents and seek automation opportunities.
  • Research and distill knowledge in Notion.
  • Champion Remote's values and the Benefits team's goals.
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🔥 Benefits Operations Specialist LATAM
Posted 3 days ago

🧭 Full-Time

💸 32000.0 - 55000.0 USD per year

🔍 Global employment solutions

🏢 Company: Remote👥 1001-5000💰 $300,000,000 Series C over 2 years ago🫂 Last layoff over 2 years agoHuman Resources Services

  • Experience in HR Operations, specifically with employee Benefits.
  • Strong obsession with providing excellent customer service.
  • Strong organizational and time management skills.
  • Ability to prioritize workloads and meet deadlines.
  • Strong verbal, written, and interpersonal communication skills.
  • Ability to work effectively in a fast-paced environment and multi-task.
  • Proficient in Zendesk, Notion, Slack, Google suite, and ability to learn new programs.
  • Fluent in English, both written and spoken.

  • Provide delightful support to Employees and Clients regarding Benefits in multiple areas, including plans, enrollment, invoicing, and vendor platforms.
  • Process and solve tickets and escalations in Zendesk/e-mail.
  • Execute data-related tasks with care and precision.
  • Help define and execute Standard Operating Procedures.
  • Work closely within the Benefits team and with other departments to analyze customer needs.
  • Provide analytical, administrative, and technical support for benefits programs.
  • Maintain operations process documents and identify automation opportunities.
  • Research and distill knowledge systematically in Notion.
  • Champion Remote's values and the Benefits team's goals.
Posted 3 days ago
Apply

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