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Senior IT Project Manager

Posted 1 day agoViewed

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💎 Seniority level: Senior, minimum of 8 years

🔍 Industry: Cloud contact center software

🏢 Company: Five9👥 1001-5000💰 $747,500,000 Post-IPO Debt 10 months ago🫂 Last layoff 4 months agoCustomer ServiceSaaSCall CenterSalesEnterprise Software

⏳ Experience: Minimum of 8 years

Requirements:
  • Minimum of 8 years of experience in IT infrastructure and IT operations project management, including successful delivery of large-scale projects.
  • Strong understanding of IT infrastructure components, including servers, networking, storage, and cloud technologies.
  • Knowledge of security management practices related to IT operations.
  • Background in IT service management with ITIL processes experience.
  • Experience with design and implementation of office networks and infrastructure.
  • Proven leadership, decision-making, and excellent communication skills.
Responsibilities:
  • Lead and manage IT projects from initiation through to completion, ensuring they are delivered on time, within scope, and within budget.
  • Develop comprehensive project plans, including timelines, resources, milestones, and risk management strategies.
  • Coordinate cross-functional teams to ensure smooth project execution.
  • Track project progress and adjust as necessary for timely delivery.
  • Facilitate regular project meetings to monitor progress and ensure stakeholder alignment.
  • Guide project team members while adhering to PMO standards.
  • Manage multiple concurrent IT projects prioritizing critical initiatives.
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  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Scrum Fundamentals Certified.
  • Proven experience as an IT Project Manager, delivering complex IT projects successfully.
  • Strong knowledge of project management methodologies and best practices.
  • Excellent leadership and team management skills.
  • Exceptional problem-solving and decision-making abilities.
  • Effective communication and interpersonal skills.
  • Strong organizational and time management skills.
  • Proficiency in project management software and tools.
  • Experience with Agile methodologies is preferred.
  • PMP certification is a plus.

  • Lead the planning, execution, and delivery of IT projects, ensuring they are completed on time, within budget, and meet defined requirements.
  • Collaborate with stakeholders to define project scope, goals, and deliverables.
  • Create and maintain detailed project plans, including tasks, milestones, and resource allocation.
  • Allocate resources effectively to ensure project success.
  • Manage project risks and issues, implementing mitigation strategies proactively.
  • Monitor project progress and provide regular status updates to stakeholders and management.
  • Foster communication and collaboration between project teams, stakeholders, and management.
  • Ensure proper documentation is maintained for projects.

LeadershipProject ManagementAgileSCRUMCollaborationProblem SolvingAgile methodologiesOrganizational skillsInterpersonal skills

Posted 2 months ago
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