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Sales Engineer

Posted about 1 month agoViewed

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πŸ“ Location: Latin America

πŸ’Έ Salary: 36000.0 USD per year

πŸ” Industry: Nonprofit fundraising and donor management

πŸ—£οΈ Languages: English

πŸͺ„ Skills: HTMLCSSJavascriptProblem-solving skillsTroubleshootingSaaS

Requirements:
  • Bachelor's degree in Computer Science or Engineering is a plus.
  • Exceptional written and spoken communication skills in English.
  • Strong analytical and research skills.
  • In-depth knowledge of software and web technologies (HTML, CSS, JavaScript, Rails), database management, and APIs.
  • Understanding of SaaS platforms and familiarity with nonprofit technology solutions is a plus.
  • Troubleshooting and problem-solving skills to diagnose technical issues during sales processes.
Responsibilities:
  • Deliver an exceptional pre-sales customer experience.
  • Provide technical expertise in the pre-sales process, outlining value propositions and clarifying technical requirements.
  • Demonstrate how Donorbox products meet customer needs through demos and proofs of concept.
  • Conduct implementation calls with Enterprise customers.
  • Create and maintain documentation regarding common pre-sales queries.
  • Develop and nurture strong customer relationships through the evaluation and purchasing process.
  • Represent customer feedback to internal teams for product planning.
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