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Sales Engineer

Posted 7 months agoInactiveViewed

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📍 Location: Latin America

💸 Salary: 36000 - 36000 USD per year

🔍 Industry: Nonprofit fundraising and donor management

🏢 Company: Donorbox👥 51-100CrowdfundingNon ProfitSoftware

🗣️ Languages: English

🪄 Skills: Software DevelopmentHTMLCSSJavascriptCommunication Skills

Requirements:
  • Bachelor's degree in Computer Science or Engineering would be a plus.
  • Exceptional written and spoken communication skills in English.
  • Strong analytical and research skills.
  • In-depth knowledge of software development practices and web technologies (HTML, CSS, JavaScript, Rails).
  • Comfortable discussing software technologies used in Donorbox's solutions.
  • Understanding of SaaS platforms and nonprofit technology solutions.
  • Troubleshooting and problem-solving skills to diagnose technical issues swiftly.
Responsibilities:
  • Deliver an exceptional pre-sales customer experience.
  • Provide technical expertise in the pre-sales process.
  • Demonstrate how Donorbox products can meet customers' needs.
  • Conduct implementation calls with Enterprise-level customers.
  • Create and maintain documentation and FAQs.
  • Develop and nurture strong customer relationships during evaluation.
  • Foster customer advocacy and relay feedback to internal teams.
  • Collaborate closely with Sales, Marketing, and Development teams.
  • Answer technical questions related to RFI/RFPs.
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