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Client Success Coordinator

Posted 10 days agoViewed

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💎 Seniority level: Entry

📍 Location: United States

💸 Salary: 50000.0 - 55000.0 USD per year

🔍 Industry: B2B Technology

🗣️ Languages: English

🪄 Skills: Data AnalysisSalesforceCommunication SkillsAnalytical SkillsProblem SolvingClient relationship managementCRM

Requirements:
  • Experience with digital client communication through Slack, email, and Zoom.
  • Skills in time management and task prioritization.
  • Eager to analyze campaign data and track client goals.
  • Experience with CRM systems, preferably Salesforce.
  • Detail-oriented in reviewing lead accuracy and targeting.
  • Strong analytical and critical thinking abilities.
  • Able to thrive in a fast-paced work environment.
Responsibilities:
  • Work alongside Sales counterparts to understand client agreements and manage expectations.
  • Quickly respond to client emails/requests to ensure satisfaction.
  • Establish a trusted advisor relationship with each client and drive product value.
  • Create and troubleshoot client programs in Salesforce.
  • Respond to client feedback and provide recommendations for campaigns.
  • Conduct outreach to check on campaign performance.
  • Onboard new clients and develop Campaign Reviews.
  • Help establish processes for increased efficiency.
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