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Client Success Coordinator

Posted 15 days agoViewed

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💎 Seniority level: Entry

📍 Location: United States

💸 Salary: 50000.0 - 55000.0 USD per year

🔍 Industry: B2B Technology

🏢 Company: TechnologyAdvice👥 251-500E-CommerceLead GenerationSaaSB2BMulti-level Marketing

🗣️ Languages: English

🪄 Skills: AgileSalesforceStrategyAttention to detailAnalytical thinking

Requirements:
  • Experience maintaining regular client communication through digital channels like Slack, email, and Zoom.
  • Skilled in managing time and prioritizing tasks across team projects.
  • Eager to learn in preparing detailed campaign summaries and tracking client goals.
  • Familiar with maintaining account health insights and CRM accuracy.
  • Detail-oriented and organized with lead review skills.
  • Creative problem-solver with strong analytical and critical thinking capabilities.
  • Agile professional thriving in a fast-paced environment.
Responsibilities:
  • Work alongside Sales counterparts to understand client sold solutions.
  • Quickly respond to client emails/requests for excellent service.
  • Establish trusted relationships with assigned clients to add value.
  • Create client programs and troubleshoot in Salesforce.
  • Respond to client feedback with recommendations for campaigns.
  • Conduct regular outreach to check campaign performance.
  • Provide strategic guidance for program improvement.
  • Onboard new clients and present Campaign Reviews.
  • Help improve efficiency and provide creative solutions.
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