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Product Operations Associate

Posted 21 days agoViewed

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💎 Seniority level: Entry, 1+ years of project management experience, 1+ years of product experience preferred

💸 Salary: 109760.0 - 137200.0 USD per year

🔍 Industry: Mental healthcare

🏢 Company: Spring Health👥 1001-5000💰 $100,000,000 Series E 5 months agoMental HealthArtificial Intelligence (AI)mHealthWellnessHealth Care

🗣️ Languages: English

⏳ Experience: 1+ years of project management experience, 1+ years of product experience preferred

Requirements:
  • 1+ years of project management experience.
  • 1+ years of product experience preferred.
  • Excellent communication and interpersonal skills.
  • Basic familiarity with Software Development Lifecycle and product management tools (e.g., Jira, Trello).
  • Strong organizational and multitasking abilities.
  • Proven self-management and time-management skills.
  • Analytical mindset for prioritizing and decision-making.
Responsibilities:
  • Triage incoming product requests from customers, stakeholders, and internal teams.
  • Route requests to the appropriate product team or stakeholder for further action.
  • Work with senior leadership product managers to prioritize requests based on impact and roadmaps.
  • Maintain a request log to ensure transparency and accountability.
  • Act as a liaison between stakeholders and product teams to ensure clear communication.
  • Provide regular reports on request volumes and key metrics.
  • Identify areas for improving request intake and triaging process.
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