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Medical Virtual Assistant

Posted 13 days agoViewed

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💎 Seniority level: Proven experience

📍 Location: Central Visayas, Philippines, Metro Manila, Philippines, Bogotá, Colombia, Panama City, Panama, Mexico City, Mexico

🔍 Industry: Healthcare

🏢 Company: VirtueStaff

🗣️ Languages: English

⏳ Experience: Proven experience

🪄 Skills: Communication SkillsCustomer serviceAttention to detailOrganizational skillsTime ManagementDocumentation

Requirements:
  • Proven experience as a Medical Virtual Assistant, Medical Secretary, or similar role.
  • Strong understanding of medical terminology, administrative procedures, and HIPAA regulations.
  • Excellent communication skills, both written and verbal.
  • High attention to detail and ability to maintain accuracy in documentation.
  • Proficient in medical software and electronic health record (EHR) systems.
  • Ability to manage multiple tasks while ensuring high-quality patient care.
  • Strong organizational skills and time management abilities.
  • Experience with billing and insurance processes is preferred.
  • Ability to work independently in a remote environment.
Responsibilities:
  • Manage patient scheduling, appointment reminders, and follow-up communications.
  • Assist with medical documentation, including patient records and transcriptions.
  • Handle billing and insurance verification, ensuring accurate claims processing.
  • Maintain confidentiality and comply with HIPAA regulations while managing patient information.
  • Communicate with patients regarding their inquiries and provide exceptional customer service.
  • Coordinate with healthcare professionals to ensure efficient workflow and patient care.
  • Conduct research on medical procedures, treatment options, and healthcare services as needed.
  • Provide general administrative support, including email management and filing.
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