Medical Virtual Assistant

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Requirements:

• Previous experience as a Medical Virtual Assistant or similar role is preferred.
• Proficient in using EMR systems.
• Strong understanding of medical terminology and documentation.
• Excellent communication skills, both verbal and written.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize responsibilities.
• Proven track record of exceptional customer service.
• Ability to work independently and collaboratively in a remote team setting.
• Familiarity with medical billing and coding processes is a plus.

Responsibilities:

• Utilize EMR systems to manage patient records efficiently and accurately.
• Update EMR systems with new patient information and medical history.
• Respond to patient inquiries promptly via phone, email, or chat.
• Explain services to new patients to ensure understanding.
• Assist healthcare professionals with scheduling and follow-up care.
• Collaborate with billing teams for accurate coding and billing.
• Maintain patient confidentiality and adhere to HIPAA regulations.
• Ensure seamless coordination and communication within the team.