Senior Customer Success Manager

Posted 3 months agoViewed

💎 Seniority level: Senior

📍 Location: United States, Canada, Central, Eastern

🔍 Industry: Cloud communications

🗣️ Languages: English

🪄 Skills: LeadershipProduct ManagementCross-functional Team LeadershipCommunication SkillsAnalytical SkillsCollaborationCritical thinking

Requirements:

Outstanding communication skills.
Critical thinking abilities.
Impeccable time management.
Proactive approach to resolving customer issues.

Responsibilities:

Develop and nurture long-term relationships with customers.
Establish trust and serve as a trusted advisor.
Liaise between customers and cross-functional internal teams.
Ensure the successful adoption of Plivo’s offerings.
Achieve business outcomes for customers.
Resolve customer issues promptly.

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