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Solutions Engineer (Remote)

Posted 2024-11-07

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💎 Seniority level: Middle

📍 Location: United States

💸 Salary: 90000 - 130000 USD per year

🔍 Industry: Education technology

🏢 Company: WeVideo

🗣️ Languages: English

🪄 Skills: Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceMentoringAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitaskingDocumentationCoaching

Requirements:
  • Bachelor’s degree in a relevant field or equivalent experience.
  • Proven experience in a technical pre-sales or solutions engineering role, ideally within the education technology sector.
  • Strong understanding of the challenges and opportunities in the education industry.
  • Excellent communication and presentation skills.
  • Ability to create and maintain technical demonstration environments.
  • Experience working collaboratively across multiple departments.
  • Technical proficiency with relevant software platforms in the education space.
  • Strong problem-solving skills and a customer-first mindset.
  • Willingness to travel for conferences, client meetings, and events.
Responsibilities:
  • Conduct engaging and customized product demonstrations and presentations to prospective and current customers, focusing on educational institutions.
  • Develop strong relationships with clients by understanding their unique requirements and challenges in the education sector.
  • Collaborate with the sales team to identify cross-selling and upselling opportunities.
  • Design and maintain demonstration environments reflecting education market use cases.
  • Provide training to new Sales Account Executives on product knowledge and demo techniques.
  • Act as a liaison between Product Management, Product Marketing, and the Sales team.
  • Stay informed about new product features and conduct training sessions for the sales team.
  • Build and execute a comprehensive product enablement plan.
  • Respond to technical questions and develop supporting documentation.
  • Host product webinars to showcase best practices and new capabilities.
  • Represent WeVideo at industry conferences and events.
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