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Italian Speaking Customer Service - Remote in Greece

Posted 2024-11-05

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💎 Seniority level: Entry

📍 Location: Greece

🏢 Company: Patrique Mercier Recruitment ES

🗣️ Languages: Italian

🪄 Skills: Communication SkillsCollaborationCustomer service

Requirements:
  • Fluency in Italian (both written and spoken) is essential.
  • A strong passion for customer service and helping others.
  • Excellent communication and interpersonal skills.
  • Ability to manage inquiries and challenges with a positive mindset.
  • Self-motivated and comfortable working remotely.
  • A desire to learn and grow within a supportive team environment.
Responsibilities:
  • Provide exceptional customer service to Italian-speaking clients through phone, email, and chat.
  • Resolve customer inquiries efficiently and effectively while ensuring satisfaction.
  • Maintain a positive and professional attitude in all customer interactions.
  • Accurately document customer interactions for quality assurance purposes.
  • Collaborate with team members to meet performance targets and enhance customer satisfaction.
  • Engage in ongoing training to stay updated on products and services offered.
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