Apply📍 US & Canada
💸 $79,000 - $95,000 per year
🔍 SaaS, Public Relations and Communications
🏢 Company: Muck Rack
- At least 2 years of experience in instructional design at B2B SaaS companies.
- 2+ years experience using course authoring and video/audio design tools (Articulate 360, Adobe Illustrator, and TechSmith Camtasia preferred).
- Experience with incorporating multiple media elements into learning programs, including audio, video, animation, simulation, and self-developed graphics.
- Knowledge of adult learning principles and needs assessment techniques.
- Ability to work autonomously and a desire to own projects from start to finish.
- Ability to analyze training needs for revenue professionals and a proven track record of creating training that leads to measurable and observable business outcomes.
- Data-driven with a passion to uncover how our customers learn and retain information most effectively.
- Great communicator with strong collaboration and project management skills - you’re excited to work with internal stakeholders and able to understand and explain technical features in terms of the value they provide to customers.
- Deep empathy for the challenges and motivators for those working in public relations and communications.
- Appetite to learn the latest technologies and techniques required to build best-in-class digital education solutions.
- Direct experience working with major LMS systems (Skilljar a plus).
- Work alongside Go-To-Market Enablement and Customer Education team members to analyze training needs for our customers.
- Develop exciting learning experiences through a unified content strategy and provide a continuous learning path of relevant and impactful education that benefit GTM teams and Muck Rack customers.
- Create L&D assets (e.g. courses, videos, webinars, product simulations, etc.) to support awareness and adoption of Muck Rack.
- Track and oversee the metrics and reporting needed to measure success and impact of training, tools, and processes.
- Build relationships and collaborate cross-functionally with key stakeholders from Customer Success, Sales, Product, Marketing, and Customer Support.
- Field internal and external inquiries and content requests for customers.
Project ManagementAdobe IllustratorStrategyCollaboration
Posted 2024-09-13
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