Business Operations Manager

Posted 2024-10-27

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💎 Seniority level: Manager, 8+ years

📍 Location: US

💸 Salary: 125000 - 170000 USD per year

🔍 Industry: Nonprofit fundraising technology

🏢 Company: Classy

🗣️ Languages: English

⏳ Experience: 8+ years

🪄 Skills: LeadershipSalesforceStrategyBusiness OperationsCommunication SkillsAnalytical Skills

Requirements:

Bachelor’s degree in Business, Operations, or related field.
8+ years of experience in operations, focusing on sales or post-sales operations, preferably in technology or subscription-based companies.
Proven experience using Salesforce to manage sales processes.
Strong analytical skills and data-driven decision-making experience.
Excellent verbal and written communication skills for effective collaboration with leadership and teams.
Demonstrated leadership skills with the ability to manage and develop a team.
Highly organized, detail-oriented, and capable of handling multiple priorities in a fast-paced environment.

Responsibilities:

Manage the Sales and Post-Sales Operations functions to ensure teams are equipped for growth and efficiency.
Monitor key sales metrics and provide actionable insights to leadership.
Optimize Salesforce usage and sales technologies in collaboration with the Sales team.
Develop strategies to streamline the sales process from lead generation to deal closure.
Coordinate with customer experience and account management teams for high satisfaction and retention.
Foster a collaborative and performance-driven team culture.
Analyze data to identify trends and opportunities for improvement, providing regular reports to leadership.

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Business Operations Manager

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