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Commercial Manager

Posted 2024-10-24

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💎 Seniority level: Manager, 3+ years

📍 Location: United States

💸 Salary: 73600 - 132480 USD per year

🔍 Industry: Event and ticketing

🏢 Company: Eventbrite, Inc.

🗣️ Languages: English

⏳ Experience: 3+ years

🪄 Skills: Communication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingMicrosoft Office

Requirements:
  • 3+ years experience in a Sales or Customer Success/Account Management role with a focus on contract negotiation.
  • Proven experience managing customer renewals and upsells with a SaaS product.
  • Strong organizational skills and capability to manage a large volume of tasks.
  • Excellent verbal and written communication skills.
  • Experience using CRM software (Salesforce) and Microsoft Office Suite.
Responsibilities:
  • Manage a sales funnel of renewal and new contract opportunities for target customer segments.
  • Forecast monthly and quarterly sales outcomes.
  • Work cross-functionally to identify growth opportunities and structure contract agreements.
  • Drive longer-term contracts to reduce revenue risk.
  • Identify upsell opportunities within existing accounts and prioritize high-value accounts.
  • Generate new business opportunities through referrals.
  • Participate in feedback to leadership and process improvements.
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