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IT Manager

Posted 2 months agoViewed

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💎 Seniority level: Manager

📍 Location: United States

💸 Salary: 125000 - 175000 USD per year

🏢 Company: Gravity Payments👥 101-250Transaction ProcessingCredit CardsPoint of Sale

🪄 Skills: LeadershipProject ManagementCommunication SkillsAnalytical SkillsCollaboration

Requirements:
  • Strong leadership and team management experience in IT.
  • Proven experience managing SOC2 and PCI compliance, with a focus on maintaining continuous alignment.
  • Hands-on experience with IT asset management (ITAM), software license tracking, and procurement.
  • Familiarity with incident response processes and aligning systems with business continuity planning (BCP).
  • Excellent problem-solving skills, with a proactive and detail-oriented approach.
  • Ability to collaborate effectively across teams and prioritize multiple projects to drive consistent progress.
Responsibilities:
  • Lead and Mentor the IT Team: Guide and support the IT team, fostering continuous improvement and teamwork to meet organizational goals.
  • Develop and Manage the Technical Roadmap: Build and execute the roadmap for internal systems, ensuring alignment with business goals, compliance needs, and preparation for future cloud infrastructure changes.
  • Ensure IT Security, Data Protection, and Compliance: Implement security best practices to protect data and keep internal systems in line with SOC2, PCI, and other compliance standards.
  • Support Disaster Recovery (DR) and Business Continuity (BCP): Ensure that internal systems align with our DR and BCP requirements to maintain operational resilience.
  • Manage IT Asset Management (ITAM): Ensure active tracking and accurate state of all deployed user endpoints, including reporting and lifecycle management for software license usage and hardware status.
  • Oversee Procurement and Vendor Management: Manage software and hardware procurement, negotiate contracts, and control costs through proactive vendor management and software renewal strategies.
  • Forecast and Manage IT Projects: Plan and track the team’s workload, focusing on consistent progress in the IT backlog and delivering projects on time.
  • Collaborate Across Teams for System Integration: Work with other departments to ensure seamless integration, ongoing compliance, and efficient operation of internal systems.
  • Implement and Enforce IT Policies: Maintain and uphold IT policies and systems that support security, efficiency, and compliance across the organization.
  • Monitor and Optimize IT Systems: Regularly check and optimize internal systems to reduce manual tasks, improve automation, and ensure high availability and performance.
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