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Field Service Engineer

Posted 2024-10-21

View full description

📍 Location: UK

💸 Salary: 55000 GBP per year

🔍 Industry: Financial services

🏢 Company: Service Express

🗣️ Languages: English

🪄 Skills: LeadershipCiscoCommunication SkillsCollaboration

Requirements:
  • Experience with IBM is essential.
  • Additional experience with HP, Cisco, Sun, Dell, Juniper is highly desirable.
  • Team player willing to support others and the Business.
  • Good communicator at all levels, especially with customers and helpdesks.
  • Leads by example.
  • Solid commercial awareness to represent Service Express well.
  • Ability to pass on knowledge and identify improvements in maintenance capability.
  • Good time management skills.
Responsibilities:
  • Maintain and repair customer’s data centre equipment.
  • Manage calls to ensure that customer SLA’s are achieved.
  • Build good relationships with fellow onsite engineers and DC staff.
  • Install hardware upgrades and new systems.
  • Perform site audits and surveys to ensure customers installed equipment and features match Service Express inventory.
  • Perform System Health Checks data Centre walkarounds.
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