Apply📍 Czechia, USA, UK, Germany, France, Canada, India, Chile
🧭 Regular - Unlimited
🔍 Automation and software development
🏢 Company: Make👥 251-500SaaSSoftware
- 3+ years of experience in technical documentation, instructional design, or a related field.
- Excellent written and verbal English skills, with fluency and a strong command of grammar and vocabulary.
- Proficiency in writing API documentation, with a solid understanding of industry standards and best practices.
- Ability to research complex topics and explain them to a non-technical audience.
- Flexibility to adapt writing tone and voice based on content needs.
- Exceptional attention to detail and visual creativity.
- Skill in giving and receiving constructive feedback during reviews.
- Ability to conduct effective interviews with subject-matter experts.
- Capability to manage work independently from start to finish with minimal supervision.
- Interest in programming concepts, automation, and computational logic is a plus.
- Research, write, review, revise, and publish technical documentation for the Make Public Help Center and Developer Hub.
- Create clear and comprehensive API documentation to support users in integrating apps with our platform.
- Collaborate with cross-functional teams to identify and address customer documentation needs effectively.
- Investigate platform features and apps, then create user-friendly explanations.
- Ensure high-quality technical content through meticulous attention to detail and visual creativity.
- Anticipate user needs to craft optimal learning experiences.
- Communicate effectively with team members and stakeholders to ensure alignment throughout the content development process.
- Craft microcopy and text for the product interface.
- Regularly assess and improve content based on customer feedback.
- Develop and maintain style guides and documentation standards to ensure consistency.
Attention to detailResearch
Posted 2 months ago
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