of Customer Service ( Remote )

Posted 2024-10-19

View full description

💎 Seniority level: Previous experience in customer support, client services, sales, or a related field

📍 Location: United States

🔍 Industry: Customer Service

🏢 Company: Path-Arc

🗣️ Languages: English

⏳ Experience: Previous experience in customer support, client services, sales, or a related field

🪄 Skills: Communication SkillsAnalytical SkillsCollaborationMicrosoft ExcelMultitasking

Requirements:

Previous experience in customer support, client services, sales, or a related field.
Excellent communication skills over the phone and other platforms.
Basic computer skills and ability to multitask.
Strong time management and prioritization skills.
Ability to listen actively and provide information effectively.

Responsibilities:

Answer and manage incoming calls, emails, chats, and/or interactive voice response systems.
Provide product information and assist customers by resolving their inquiries.
Record, organize, and file customer interactions and account changes.
Strive to exceed personal and team target goals.

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of Customer Service ( Remote )

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