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Clinical Support Specialist

Posted 2024-10-17

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💎 Seniority level: Entry

📍 Location: United States of America, Pacific Time

💸 Salary: 17 - 20 USD per hour

🔍 Industry: Healthcare technology and clinical services

🏢 Company: Arine

🗣️ Languages: English, Spanish

🪄 Skills: AlgorithmsCommunication SkillsCollaborationProblem SolvingCustomer service

Requirements:
  • A Bachelor's degree in Health Sciences or a related field or a healthcare background with certification.
  • Ability to prioritize effectively and work in a fast-paced environment.
  • Knowledge of basic medical terminology and medication names.
  • Excellent written and oral communication skills.
  • Strong computer skills, including proficiency in Microsoft 365 and Google Workspace.
  • Ability to work 40 hours/week (Monday-Saturday until 6/7PM Pacific Time).
Responsibilities:
  • Engaging patients over the phone to deliver Arine's services.
  • Identifying and escalating medication-related and health-related issues to pharmacists.
  • Obtaining provider contact information for clinical interventions.
  • Maintaining accurate records in the software platform.
  • Following up with healthcare providers and patients to resolve issues.
  • Scheduling appointments and assisting with referrals.
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