Apply📍 Hungary
🧭 Temporary
🔍 Customer Service, Retail, Decorations
- Exceptional communication skills: Clear, friendly, and patient communicator who understands customer needs.
- C1 level (advanced) German-speaking skills plus B2 level (intermediate) in English.
- Great problem-solving abilities: Thrives on helping others with quick thinking.
- Exceptional multitasking abilities: Handles several tasks seamlessly without compromising quality.
- Handle incoming customer inquiries via phone, email, and chat with professionalism and efficiency.
- Provide detailed information on products/services and guide customers through solutions and soft up-selling of services and quality holiday decoration products.
- Resolve customer issues, complaints, and requests promptly and effectively.
- Update customer accounts, process orders, and escalate more complex cases to the appropriate teams.
- Maintain accurate records of customer interactions and transactions in our systems.
- Collaborate with other teams to ensure a smooth customer experience.
- Continuously improve by gaining product knowledge and staying updated on company policies and procedures.
Communication SkillsCollaborationProblem SolvingMultitasking
Posted 2024-10-23
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