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Support Services Group Mexico

Since 1998 Support Services Group (SSG) has a simple goal in mind: to provide exceptional customer service to organizations that value customer satisfaction and loyalty. SSG offers customized Omni-Channel solutions for the world’s leading brands. We have exciting career opportunities in the areas of Product Sales, Customer Support, Technical Support, IT Support, Management & Operations, and much more! We LOVE what we do! Want to see what the hype is all about? Apply today!

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🔥 Join Support Services Group Today!
Posted 3 months ago

📍 Mexico

🧭 Full-Time

🔍 BPO

  • 2-4 years of experience in B2B content marketing.
  • BA/BS degree in Marketing, Communications, Journalism, or equivalent experience.
  • Exceptional writing, editing, and storytelling skills with attention to detail.
  • Ability to transform complex information into clear and compelling copy.
  • Experience in writing case studies, whitepapers, email campaigns, and RFPs.
  • Excellent organizational and time-management skills.
  • Ability to thrive under pressure, preferably with a background in journalism.

  • Write high-quality, engaging B2B content to promote SSG’s core capabilities in the BPO industry.
  • Develop and write compelling RFP responses to communicate SSG’s value proposition.
  • Coordinate with internal teams to gather information for RFPs.
  • Tailor responses to meet client-specific needs and showcase unique solutions.
  • Ensure compliance with RFP requirements and deadlines.
  • Review and edit RFP responses for clarity and accuracy.

Business DevelopmentData AnalysisGoogle AnalyticsContent creationGoCommunication SkillsAnalytical SkillsCollaborationOrganizational skillsWritingEditing

Posted 3 months ago
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