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MiTek

BUILDING COMMUNITIES AND CAREERS TOGETHER WE’RE TURNING JOBS INTO HIGHER CALLINGS At MiTek, we’ve built a best-in-class competitive Total Rewards package that supports the employee on many levels including protection, formal education, financial wellness tools, a recognition platform and all above and beyond our generous healthcare, disability and retirement plans. If you’re looking for more than just a job, join MiTek a place where people come to learn, grow and forge deep lasting relationships with each other and the communities in which we thrive.

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🔥 Software Deployment Specialist | REMOTE + TRAVEL
Posted 2024-11-07

📍 United States of America

🧭 Full-Time

💸 77000 - 108000 USD per year

🔍 Building Component Industry

  • Preferred Associate's Degree in building software, computer information or related field.
  • 4+ years of related experience in the Building Component Industry required.
  • Equivalent combination of experience and education may substitute on a year for year basis.
  • Ability to use Microsoft Office Applications.
  • Problem solving skills to troubleshoot issues.
  • Understanding of Truss plant operations and management needs.

  • Manage implementation of the MiTek Software Suite with existing and new accounts.
  • Conduct Needs Analysis on existing software.
  • Install and configure MiTek Software Suite.
  • Train customers on the use of the MiTek Software Suite.
  • Communicate with Product Management about issues and enhancements.
  • Provide software demonstrations to prospective customers.
  • Hold regular meetings with clients and MiTek Sales.

Communication SkillsCollaborationMicrosoft Excel

Posted 2024-11-07
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🔥 Software Deployment Specialist | REMOTE + TRAVEL
Posted 2024-11-07

📍 United States of America

🔍 Building Component Industry

  • Associates Degree in building software, computer information or related field preferred.
  • 4+ years of related experience in the Building Component Industry required.
  • Equivalent combination of experience and education may substitute on a year-for-year basis.
  • Proficient in Microsoft Office Applications.
  • Basic knowledge of Microsoft SQL.
  • Valid driver's license and proof of auto insurance required.

  • Identify business processes for manufacturing, estimating, efficiency, production, and delivery.
  • Recommend hardware upgrades as needed.
  • Develop a customized system using MiTek Production Software to meet customer needs.
  • Deploy MiTek Production Software offerings at the customer.
  • Create and conduct training programs for customers.
  • Support customers throughout the conversion process.

SQLMicrosoft SQL Server

Posted 2024-11-07
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🔥 Field Tech Rep, Software | REMOTE + TRAVEL
Posted 2024-10-21

📍 United States of America

🔍 Building and construction software solutions

  • Associated related field required.
  • 1-2 Years of experience in troubleshooting, information technology, truss design, carpentry, or framing required.
  • 2+ Years of experience in component manufacturing preferred.
  • Ability to read and understand prints and schematics.
  • Proficient in Microsoft Office Applications.
  • Strong critical thinking and problem-solving skills.
  • Excellent communication and customer service skills.
  • Self-starter who manages time effectively and collaborates with stakeholders.

  • Develop and maintain strong relationships with existing and potential customers.
  • Serve as the primary point of contact for software technical inquiries and ownership of customer satisfaction.
  • Provide on-site technical support to clients.
  • Conduct training sessions to educate users on software.
  • Stay updated on MiTek software updates and communicate benefits to clients.
  • Collaborate with product development for feedback.
  • Assist the sales team with opportunities for upselling and cross-selling.
  • Maintain accurate records of interactions and provide reports on customer feedback.

Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer service

Posted 2024-10-21
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🔥 Software Deployment Manager | REMOTE + TRAVEL
Posted 2024-10-21

📍 United States of America

🔍 Building Industry

  • Associates Computer and Information Science required.
  • Equivalent combination of experience and education may substitute on a year-for-year basis.
  • Proficiency in Microsoft Office Applications.
  • Problem-solving skills to troubleshoot issues and provide alternative solutions.
  • Understanding of Truss plant operations and management needs.

  • Work with Product Management to guide the development of the software.
  • Collaborate with Sales to identify potential clients for software deployment.
  • Coordinate with Technical Support to provide training and deployment assistance.
  • Train customers on software usage.
  • Assist in installation, system configuration, and feature usage.

LeadershipProduct ManagementCommunication SkillsCollaborationMicrosoft ExcelProblem SolvingMicrosoft Office

Posted 2024-10-21
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