Jacuzzi Group

Jacuzzi Group is a leading global manufacturer of hot tubs, swim spas, baths, showers, saunas, and pool equipment

Private Company

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Open Positions7

United StatesFull-TimeHome ImprovementPosted

Customer Care Representative

Review sales contracts to ensure accurate product inclusion and ordering.
Provide constructive feedback to the sales team regarding contract discrepancies or incorrect measurements.
Conduct introductory calls with new customers to discuss orders and schedule installation dates.
Assist in scheduling service and repair work while providing status updates to customers.
Operate within ERP systems to process customer change orders.
Monitor quality standards and customer reviews to ensure high satisfaction.
Provide comprehensive customer support throughout the sales and installation lifecycle.

Analytical SkillsCustomer serviceTime Management+1 more

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About Jacuzzi Group

Jacuzzi Group is a leading global manufacturer of hot tubs, swim spas, baths, showers, saunas, and pool equipment. More than four thousand global employees work across a portfolio of brands, including Jacuzzi, Sundance Spas, Hydropool Swim Spas and Hot Tubs, Dimension One Spas, Dream Maker, Sun & Soul, Sunrise Spas, Vortex Spas, and more. With manufacturing and warehouse operations in the United States, Canada, Mexico, Italy, the United Kingdom, France, Brazil, Chile, and Australia, we have more than 65 years of experience delivering innovative wellness products to consumers across our many brands. Our products are available globally, with our primary customers being specialty, big-box, and internet retailers, including The Home Depot, Ferguson, Costco, and Build.com. We also sell directly to consumers, builders, plumbers, and installation service providers through our network of thousands of independent authorized dealers.

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Jacuzzi Group

Open Positions7

About Jacuzzi Group

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