SOCi

SOCi is a technology-driven company focused on providing customer success solutions, particularly within the financial services sector. The company is expanding its team to enhance customer relationships and satisfaction.

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🔥 Senior Deal Operations Analyst

Posted 2024-11-15

🔍 Technology, SaaS

Ability to work 100% remotely and support Pacific Time Zone hours.
3-5 years of relevant work experience, ideally in Sales or Deal Operations.
Experience in Salesforce and CPQ or similar quoting systems.
Experience with data, analytics, and reporting.
Strong interpersonal skills and the ability to collaborate with multiple teams, particularly working with a Finance team.
Strong analytical skills to assess and optimize proposal structuring.
Ability to work in a fast-paced environment and prioritize daily tasks.
A strong understanding of SaaS sales models and processes.
Willingness to adapt to changes in job description as needed by the business.
Bachelor’s Degree Preferred (Business Administration or Finance a plus).

Ensure deals progress through the sales cycle: manage internal approval processes, review quotes and order forms, and facilitate the close of deals.
Create and position complex orders: serve as subject matter expert and partner with Sales and Customer Success teams to craft proposals, ensuring adherence to sales policies and processes.
Partner with sales reps to drive optimal deals for both customers and SOCi.
Collaborate with internal teams like Legal, Finance, Accounting, and Operations to drive deals to closure and payment.
Enable the organization by being a resource in quotes and proposal building processes, onboarding best practices, and training teams as processes evolve.
Build scalable improvements to Salesforce and internal systems to increase contract velocity, sales productivity, and operational efficiency.
Monitor the Deal Ops case queue and maintain case SLAs.

Posted 2024-11-15

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🔥 Commercial Account Executive

Posted 2024-11-15

📍 United States

🧭 Regular Full-Time

🔍 Marketing Technology (MarTech)

Ability to work 100% remotely.
At least 3 years of quota carrying experience in B2B SaaS Sales, preferably in MarTech.
Proven track record of hitting or overachieving quotas.
Experience with multi-location brands and existing industry contacts preferred.
Self-starter with creative entrepreneurial spirit.
Refined and proven sales methodology.
Ability to develop new strategies for sales.
Experience in a fast-paced entrepreneurial environment.
Creative problem solver who can resolve prospective client challenges.
Adaptive to quickly learning new technologies.
Experience selling cutting-edge technology to decision-makers.
Salesforce or equivalent CRM experience.
BA/BS degree or equivalent practical experience.

Generate business plans to define strategies and tactics.
Consistently identify new sources of business.
Prospect and sell opportunities into multi-location brands.
Represent SOCi at industry events.
Be a subject matter expert on localized marketing at scale.
Collaborate with the team to drive growth in new and existing customers.
Stay updated on new company technologies.
Manage sales pipeline and projected contract closing dates.
Build relationships and present compelling cases to close business.
Creatively solve problems and understand client challenges.

LeadershipBusiness DevelopmentSalesforceCross-functional Team LeadershipBusiness developmentGoCommunication SkillsCollaborationProblem SolvingNegotiationAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitasking

Posted 2024-11-15

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🔥 Senior Manager, Content Marketing

Posted 2024-11-07

📍 United States

🧭 Full-Time

🔍 Technology / Marketing

5+ years of experience in content marketing focused on strategy, creation, and multi-channel distribution.
1-2 years of experience in a people management role.
Proven track record in full-funnel content creation driving measurable growth.
Exceptional writing, editing, and storytelling skills across multiple content formats.
Strong understanding of SEO principles to enhance brand awareness and demand.
Proficiency with CMS platforms, data-driven content performance optimization, and budget management skills.

Lead the development and execution of a comprehensive content strategy aligned with SOCi's brand mission.
Oversee the content lifecycle from ideation to execution, ensuring brand voice aligns and drives business results.
Develop high-quality content across formats, manage social media content, and collaborate with other teams for cross-channel campaigns.
Establish content KPIs, report performance metrics, and implement a testing approach for continuous improvement.

SEO

Posted 2024-11-07

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🔥 Regional Vice President, Commercial Sales (FinServ)

Posted 2024-11-07

📍 United States

🧭 Regular Full-Time

🔍 SaaS

8+ years of relevant experience in enterprise sales within the SaaS industry.
At least 3 years of management experience with a proven track record in developing and mentoring sales professionals.
Deep understanding of current digital marketing strategies including social media and content marketing.
Excellent energy, communication, and people management skills.
Strong work ethic with a track record of exceeding targets.
Experience in selling to the commercial vertical to identify new business opportunities.

Lead, coach, manage, and mentor a diverse group of SOCi’s top Sales professionals to renew and expand SOCi’s products and services.
Collaborate with go-to-market teams to expand ARR and deliver the SOCi value proposition.
Establish relationships with Marketing Leaders and create campaigns for pipeline growth.
Implement new sales processes to sell SOCi products more effectively.
Hire, train, and supervise a team of Account Executives.
Manage training on Salesforce and ensure ongoing training for the team.
Develop and manage KPIs to achieve sales objectives and growth.
Partner with marketing to manage leads funnel.
Collaborate with Regional Directors on territory planning.

LeadershipPeople ManagementSalesforceMentoringCoaching

Posted 2024-11-07

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🔥 Enterprise Account Executive

Posted 2024-11-07

📍 United States

🧭 Full-Time

🔍 B2B SaaS, Marketing Technology (MarTech)

5-7 years of experience in B2B SaaS Sales ideally in MarTech.
Proven track record of hitting or exceeding quota.
Experience with Multi-Location Brands and existing industry contacts.
Self-starter with an entrepreneurial spirit.
Refined and proven sales methodology.
Experience working in a fast-paced entrepreneurial environment.
Ability to quickly learn new technologies.
Experience in selling disruptive technology at the enterprise level.
Salesforce or equivalent CRM experience.
Strong portfolio of C-Level contacts within Enterprise Accounts.

Generate business plans to define strategies and tactics.
Consistently identify new sources of business.
Prospect and sell opportunities into the Multi-Location Brands space.
Represent SOCi at top industry and vertical events.
Serve as a subject matter expert on localized marketing.
Collaborate with a team to drive growth with new and existing customers.
Stay updated on new technologies and services.
Manage and maintain the sales pipeline and closing dates.
Develop relationships with high-level decision-makers.
Address prospective client challenges creatively.

Business DevelopmentSalesforceBusiness developmentCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-11-07

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🔥 Account Executive - Commercial (FinServ)

Posted 2024-11-07

📍 United States

🧭 Regular Full-Time

🔍 Financial Services, MarTech

At least 3 years of quota carrying experience in B2B SaaS Sales, preferably in MarTech.
Demonstrated capability of consistently hitting or overachieving quota.
Experience and contacts within the Financial Services vertical preferred.
Self-starter with a creative entrepreneurial spirit.
Proven sales methodology and creative strategy for driving sales.
Experience in a fast-paced entrepreneurial environment.
Creative problem solver able to understand and resolve client challenges.
Adaptable and quick to learn new technologies and processes.
Experience selling cutting edge technology to enterprise-level decision-makers.
Salesforce or equivalent CRM experience.
Strong portfolio of C-Level contacts within Enterprise Accounts.
BA/BS degree or equivalent practical experience.

Generate business plans to define strategies and tactics.
Identify new sources of business consistently.
Prospect and sell opportunities within Financial Services.
Represent SOCi at top industry and vertical events.
Serve as a subject matter expert on localized marketing.
Collaborate with the team for growth with customers.
Stay abreast of new technologies and services.
Manage sales pipeline and closing dates effectively.
Build relationships with high-level decision-makers.
Creatively solve client challenges and objections.
Use industry knowledge to advance SOCi's strategies.

LeadershipBusiness DevelopmentProduct ManagementSalesforceSCRUMCross-functional Team LeadershipBusiness developmentGoCommunication SkillsCollaborationProblem SolvingNegotiationAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communication

Posted 2024-11-07

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🔥 Sales Development Representative

Posted 2024-10-21

📍 United States

🧭 Full-Time

🔍 Technology / Marketing platform for multi-location brands

Self-starter with a proven track record of exceeding goals.
Excellent time management and independent work skills.
Strong phone and written communication skills.
Ability to work collaboratively and independently.
High work ethic with a strong drive for success.
Experience using Salesforce.com.
Proven ability to position multiple products effectively.
Willingness to adapt to changes in job responsibilities.

Collaborate with Account Executives to develop and execute go-to-market strategies.
Conduct calls into key accounts to set up discovery calls and demos.
Run discovery calls on identified accounts.
Assist Account Executives in driving deals forward.
Identify expansion opportunities for strategic customers.
Close transactional business for the AE team.
Assist with gifting programs and events in territory.
Manage pre- and post-conference outreach.
Work with marketing on sales enablement collateral.

AgileSalesforceCommunication Skills

Posted 2024-10-21

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🔥 Director, Customer Success (Financial Services)

Posted 2024-10-13

📍 United States

🧭 Full-Time

🔍 Technology, SaaS, Marketing

A minimum of 8 years of enterprise-level customer success experience.
3-7+ years of relevant management experience.
A proven ability to lead teams within a fast-growing company and manage competing priorities.
Demonstrated history of exceeding both sales and customer satisfaction targets.
Strong analytical and problem-solving abilities with keen situational awareness.
Confidence and experience in engaging with and influencing C-level stakeholders.
Proficient in both written and verbal communication, with a knack for identifying the best approach for every situation.
Skillful in presenting to both small and large groups.
Familiarity with SaaS, Social Media, and enterprise software sectors.
Bachelor's degree or equivalent education and relevant experience.

Accountable for the team's ability (in a specific vertical) to nurture and grow annual recurring revenue by driving positive business outcomes for SOCi customers.
Oversee a team of CSMs, ensuring alignment with company goals and seeking opportunities to scale and refine internal and customer facing processes.
Engage in hiring and retaining exceptional customer success talent; contribute to ongoing skill development and enablement of your team through feedback, coaching, and performance management.
Collaborate with various departments, including sales, implementation, support, and product management, to enhance customer success and growth.
Ensure that CSMs foster robust customer relationships, multi-thread within their account base, and position themselves as trusted advisors.
Lead CSMs in assessing and influencing customer health, directing both internal and external resources towards successful onboarding, adoption, retention, and growth.
Identify and mitigate renewal risks while spotting organic upsell opportunities within a customer portfolio.
Collaborate with different departments, including senior leaders, to achieve shared goals and create a culture of customer success.
Participate in establishing company-wide customer feedback mechanisms.

LeadershipBusiness DevelopmentPeople ManagementProduct ManagementCross-functional Team LeadershipStrategyBusiness developmentCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-10-13

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SOCi

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