SOCi

SOCi is the leading CoMarketing Cloud for multi-location enterprises.

501-1000 employees

Founded 2014

Advertising

Private Company

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Advertising Food and Beverage Retail Financial Services Marketing Real Estate+2 more

Remote-First Company

This company operates with a remote-first culture, allowing team members to work from anywhere. Team members are distributed across the U.S. and Canada.

Open Positions10

TorontoCanada (Remote); VancouverCanada (Remote)Full-TimeSaaS marketingPosted

Billing Specialist

Generate and review invoices for new, recurring, and adjusted customer contracts.
Upload invoices to customer portals according to their formatting requirements.
Process billing adjustments, credits, and cancellations with supporting documentation.
Monitor billing schedules and verify invoice pricing, terms, and usage details.
Respond to customer and internal billing inquiries about invoices, payment status, and account activity.
Maintain accurate billing records and documentation across systems.
Collaborate with Customer Success, Sales, Accounts Receivable, and Revenue teams to verify contract details and support billing operations.
Prepare billing summaries, exception reports, and ad hoc customer reports.
Analyze billing data in Excel, including PivotTables, VLOOKUPs, and reconciliation reports.

SalesforceMicrosoft ExcelNetSuite

Showing 1 of 10 positions

About SOCi

SOCi pioneers the CoMarketing Cloud, helping multi-location businesses like Ace Hardware and Ford automate marketing across all digital channels. You empower these brands to scale their online presence, from local search to social media. Their platform, powered by best-in-class generative AI and machine learning, delivers actionable insights. It transforms how businesses manage their digital footprint, driving customer engagement and market-leading results. You'll contribute to a platform trusted by nearly 1,000 brands managing over three million locations globally.

How We Work

SOCi embraces a flexible, remote-first environment. Their passionate team, known as SOCialites, works from home around the globe. You'll experience a collaborative and dynamic culture, encouraging cross-functional work and optimized productivity. This is a fast-paced, agile environment where your thought leadership and input are truly valued. Some roles in specific regions, like Canada, operate on a hybrid model, combining remote and in-office work.

Engineering at SOCi

SOCi's core strength lies in its AI-powered marketing solutions. You will work with proprietary Genius AI and Genius Agents, an agentic workforce that handles the workload of thousands of local marketers. Their platform leverages advanced generative AI and machine learning for automated tasks and actionable insights. Engineers at SOCi solve the complex challenges of scaling marketing efforts across millions of locations. You will build and maintain systems that integrate CRM platforms, marketing automation suites, and workflow orchestration tools. Their tech stack includes DNSSEC, IPv6, Cloudflare Hosting, BootstrapCDN, Typekit, Google Cloud CDN, and Facebook Domain Insights.

Why Join Us

Shape the future of AI-powered marketing for leading multi-location brands.
Work in a remote-first, collaborative culture that values your innovative ideas.
Contribute to a company recognized by Fast Company as one of the World's Most Innovative.
Join a rapidly growing company that achieved $100 million in annual recurring revenue in 2024.
Solve complex scaling problems for clients managing over three million locations globally.

Benefits & Perks

Comprehensive health insurance plans, dental, and vision.
Wellness incentives and a 401(k) plan with employer match.
Flexible paid time off, quarterly wellness days, and paid holidays.
Empowering career growth and success initiatives.

Tech Stack

widgetsanalyticsserver

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