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Circles

👥 501-1000💰 $10,000,000 Series C almost 23 years agoHospitalityLoyalty ProgramsService Industry💼 Private Company
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Circles, a leader in Concierge and Personal Assistance services, is a Sodexo company with over 20 years of experience and a global presence, serving over 3.5 million customers. Committed to diversity and inclusion, Circles values authenticity and fosters innovation by embracing diverse perspectives in its workforce and clientele.

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Jobs at this company:

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🔥 Facilities Customer Service Professional
Posted 15 days ago

📍 United States

🧭 Part-Time

💸 17.0 USD per hour

🔍 Facilities Management

  • Able to demonstrate customer service skills.
  • High school diploma required.
  • Call center experience preferred, particularly inbound calls.
  • Extensive computer use with experience in Microsoft Office products.
  • Ability to manage multiple tasks efficiently.
  • Excellent listening, telephone, and professional communication skills.

  • Responds to routine inquiries via inbound phone calls.
  • Assesses the nature of the call and determines appropriate handling.
  • Processes incoming facilities work order requests via phone and email.
  • Asks probing questions to troubleshoot issues and dispatches work orders.
  • Sets turn-around time expectations based on priority codes.
  • Ensures accurate reporting and filing of documents.
  • Identifies work order trends for team communication.
  • Adheres to company policies and resolves concerns with team members.

Communication SkillsCustomer serviceMicrosoft OfficeMultitaskingTroubleshootingActive listeningData entryTechnical support

Posted 15 days ago
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🔥 Lifestyle Coordinator
Posted 16 days ago

📍 United States

🧭 Full-Time

💸 19.0 USD per hour

🔍 Customer service

  • Must demonstrate customer service skills.
  • High school diploma required.
  • Call center experience (inbound) preferred.
  • Extensive computer use with experience in Microsoft Office products.
  • Excellent listening and telephone skills.
  • Strong professional communication skills.

  • Delight members by handling incoming phone calls and completing research for personal services.
  • Develop and enhance relationships with members to increase usage.
  • Capture information accurately and update client systems.
  • Promote brand loyalty through engaged conversation via phone and email.
  • Provide feedback about member request trends to supervisor.
  • Meet or exceed call center performance metrics and provide top-notch customer service.

Problem-solving skills

Posted 16 days ago
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