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Applied Value Technologies

Applied Value Tech (AVT) is a global Application Services and Support partner with a focus on driving business transformations through a people-first, hands-on approach. With over 50 years of combined experience, they support the entire technology lifecycle, from design and development to maintenance and support, ensuring scalable IT productivity for clients worldwide.

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🔥 Oracle Fusion SCM Application Support Analyst (US, Remote)
Posted 2024-11-07

📍 United States

💸 90000 USD per year

🔍 Information Technology

  • Bachelor's in Information Technology, Computer Science or a related field preferred.
  • 5+ years of hands-on technical experience with warehouse management, inventory and planning systems.
  • Familiarity with Oracle Supply Chain Management (SCM) and end-to-end processes.
  • 3+ years of hands-on Project Management experience.
  • 3+ years of experience working on data models with hands-on SQL experience to create queries and perform data analysis.
  • Experience demonstrating understanding of business logic and process diagrams.
  • Experience leading teams and/or working with multiple stakeholders and leadership.
  • Excellent verbal and written communication skills.
  • Experience operating with SLAs in a client-facing role in a production environment.
  • Ability to work effectively as part of a team and collaborate with other departments.
  • Highly organized with the ability to manage multiple cases and tasks simultaneously.
  • Flexible to work on-call schedule on weekdays and occasionally on weekends.

  • Understand end-to-end process flows on one or more products within homegrown asset management and supply chain environment.
  • Support resolution of integration issues with the Oracle Fusion platform.
  • Review incidents and provide solutions based on knowledgebase, SOPs, and runbooks.
  • Create SQL queries to perform data analysis, troubleshoot, and fix bugs.
  • Run standard period close reports.
  • Follow up with Oracle on bugs/SRs and provide required log files.
  • Identify opportunities to improve system operations, including technical documentation.
  • Ensure issues are resolved within the agreed service level agreements (SLAs).
  • Participate in regular team meetings and provide feedback on service improvements.
  • Suggest and implement process improvements to enhance efficiency and customer satisfaction.
  • Participate in ongoing training and professional development opportunities.

LeadershipProject ManagementSQLData AnalysisOracleData analysisCommunication Skills

Posted 2024-11-07
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🔥 Oracle Fusion SCM Business Support Analyst (US, Remote)
Posted 2024-11-07

📍 United States

🧭 Full-Time

🔍 Hi-tech and consumer electronics

  • Bachelor’s Degree in Computer Science/Information Technology/SCM or equivalent experience.
  • 5+ years working in managing supply chain as a business user.
  • 5+ years hands-on experience using Oracle Supply Chain modules, preferably Oracle Fusion.
  • 3+ years of hands-on Project Management experience.
  • Experience with Oracle Fusion Order Management, Inventory, GOP, Manufacturing, or PDH.
  • Good knowledge of end-to-end business systems processes and flows in Supply Chain management.
  • Intensive experience in the hi-tech industry, preferably in consumer hardware/consumer electronics.
  • Must have excellent SQL and reporting skills.
  • Excellent communication and documentation skills.
  • Great collaborator to work across various cross-functional teams.

  • Engage with Business Operations and IT teams to resolve critical system issues.
  • Provide support for Month End closing and Inventory Reconciliation.
  • Regular data collection and reporting on key system performance indicators.
  • Drive root cause and corrective action determination for support issues.
  • Facilitate support reviews with internal partners.
  • Drive process documentation, automation, and continuous improvement.
  • Follow detailed processes and workflows for support analysis.
  • Partner with technical resources for critical system error resolutions.
  • Provide application support for Oracle supply chain applications.
  • Assist in resolving issues related to EDI/Webservices, Order Management, Inventory, Procurement, Work Orders, and Finance.

Project ManagementSQLOracleQABusiness OperationsCommunication SkillsDocumentation

Posted 2024-11-07
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