Oracle Fusion SCM Business Support Analyst (US, Remote)

View full description

Requirements:

• Bachelor’s Degree in Computer Science/Information Technology/SCM or equivalent experience.
• 5+ years working in managing supply chain as a business user.
• 5+ years hands-on experience using Oracle Supply Chain modules, preferably Oracle Fusion.
• 3+ years of hands-on Project Management experience.
• Experience with Oracle Fusion Order Management, Inventory, GOP, Manufacturing, or PDH.
• Good knowledge of end-to-end business systems processes and flows in Supply Chain management.
• Intensive experience in the hi-tech industry, preferably in consumer hardware/consumer electronics.
• Must have excellent SQL and reporting skills.
• Excellent communication and documentation skills.
• Great collaborator to work across various cross-functional teams.

Responsibilities:

• Engage with Business Operations and IT teams to resolve critical system issues.
• Provide support for Month End closing and Inventory Reconciliation.
• Regular data collection and reporting on key system performance indicators.
• Drive root cause and corrective action determination for support issues.
• Facilitate support reviews with internal partners.
• Drive process documentation, automation, and continuous improvement.
• Follow detailed processes and workflows for support analysis.
• Partner with technical resources for critical system error resolutions.
• Provide application support for Oracle supply chain applications.
• Assist in resolving issues related to EDI/Webservices, Order Management, Inventory, Procurement, Work Orders, and Finance.