Boldr

👥 501-1000💼 Private Company

Boldr is a company with 501-1000 employees specializing in mobile-compatible solutions and web development technologies, including WordPress and Google services. Currently, they are seeking to hire a Technical Support Representative.

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Jobs at this company:

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🔥 Sr. HubSpot Administrator (CRM)

Posted about 17 hours ago

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🔥 Support Engineer (Ruby and Node.js)

Posted about 18 hours ago

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🔥 Director, Client Operations, E-Commerce

Posted about 1 month ago

📍 Mexico City, Chihuahua, Guadalajara, Monterrey

🔍 E-Commerce

🔧 Requirements

4+ years experience in progressively complex leadership roles with a focus on people management & client support.
Proficient use of Google Suite products.
Excellent communication skills across all stakeholders.
Ability to analyze complex problems and develop solutions.
Knowledge of BPO, Staffing, Tech, or other Business Service Industries preferred.
Experience in e-Commerce is an advantage.

💡 Responsibilities

Build and sustain strong relationships with e-Commerce clients and internal teams, fostering trust and collaboration.
Lead performance reviews with client stakeholders and Boldr leadership to ensure alignment and continuous improvement.
Mentor and develop Client Experience Managers to achieve SLA compliance and KPI targets.
Drive relationships within client organizations to identify growth opportunities.
Champion continuous improvement and operational success across various teams.

Data AnalysisPeople ManagementStrategic ManagementNegotiationClient relationship managementCross-functional collaborationMarket Research

Posted about 1 month ago

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🔥 Digital Marketing Operations Specialist

Posted 2 months ago

📍 South Africa

🔍 Client experience and marketing

🔧 Requirements

2-5 years in a marketing specialist role with experience in content creation and digital marketing.
Bachelor's degree in Marketing, Communications, or a related field.
Proficiency in editing software (e.g. Canva), content writing, and basic video and podcast editing.
Experience with tools and platforms such as ClickUp, Dropbox, Outlook, iCal, and others.
Experience with social media management and marketing data analytics.

💡 Responsibilities

Develop and execute strategies that drive growth and expand the client’s brand.
Manage marketing campaigns and promote podcasts.
Build personal brands and support administrative and client management tasks.
Oversee day-to-day marketing activities and coordinate campaigns.
Track performance and contribute to content creation.

Project ManagementGoogle AnalyticsContent creationSEOEditingDigital MarketingData analytics

Posted 2 months ago

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🔥 Technical Support Representative - Tier 1

Posted 2 months ago

📍 Guatemala

🧭 Full-Time

🔍 Customer support

🔧 Requirements

Curious, authentic, and an analytical thinker.
2 years of technical support experience, primarily via email and chat.
Experience with installing/uninstalling applications.
General knowledge of web-based and mobile applications.
Strong conflict resolution and communication skills.
Proactive, adaptable, and able to work with limited supervision.

💡 Responsibilities

Installs, modifies, and repairs computer hardware and software systems.
Resolves technical requests through ticketing.
Maintains system functionality by testing components.
Designs and implements networks.
Consults with users for hardware and software needs.
Maximizes system capabilities through recommendations.
Tests compatibility of new software with existing systems.
Gathers data for technical purchasing options.
Documents updates and keeps systems current.

DocumentationTroubleshootingTechnical support

Posted 2 months ago

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