Boldr

Boldr is a global impact-driven organization that values its team members and the communities it operates in. With a focus on growth and fulfillment, Boldr fosters an inclusive company culture that celebrates diverse backgrounds and experiences among its employees.

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Jobs at this company:

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🔥 Finance Associate - up to 37k - Remote

Posted 2024-11-20

📍 Philippines

🧭 Full-Time

💸 37000 PHP per year

🔍 Finance, Hospitality

Bachelor’s degree in Finance, Business Administration, or a related field.
3+ years of experience in finance or administrative roles, preferably in hotel, hospitality, or similar.
Strong proficiency in Microsoft Office and financial reporting software.
Excellent attention to detail and organizational skills.
Strong written and verbal communication skills.
Ability to prioritize and manage multiple tasks under tight deadlines.
Experience supporting senior executives or directors is a plus.

Provide administrative support to the Director of Asset Management.
Manage schedules, organize meetings, handle correspondence.
Assist with preparation of financial reports and budget management.
Maintain and update financial records for data integrity and compliance.
Support the Director with asset acquisitions and evaluations.
Manage travel arrangements and expense reports for the team.
Collaborate with teams to support audits and financial processes.
Identify process improvements in financial operations.

Communication SkillsMicrosoft OfficeAttention to detailOrganizational skillsDocumentationCompliance

Posted 2024-11-20

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🔥 Account Specialist

Posted 2024-11-15

📍 Philippines

🧭 Full-Time

🔍 Client experience services

Curious and authentic.
Analytical and critical thinker with attention to detail.
Passionate about client satisfaction.
2-4 years of customer service and sales experience.
Preferably experienced with Salesforce or integrated CRM.
Familiarity with Google Workspace including sheets, slides, and drive.
Ability to multitask and prioritize deliverables.
Good communication skills.
Amenable to work from 9AM to 6PM EST.

Maintain accurate task and follow-up actions on all deal-related activity.
Manage and improve the 'Job Scope' entry process into Airtable and Eames.
Support sales and account management team with deal activities including payment info collection and CRM data updates.
Clean and maintain prospecting lists for marketing and segmentation.
Manage inbound lead inquiries and conduct initial qualification.
Enter leads into CRM and assign to sales team members.
Conduct outbound lead generation on new market listings.

SalesforceCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Posted 2024-11-15

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🔥 Senior Finance Associate

Posted 2024-11-14

📍 Metro Manila, Philippines

🧭 Full-Time

🔍 Hospitality

Bachelor’s degree in Finance, Business Administration, or a related field.
3+ years of experience in a finance or administrative role, preferably within hotel, hospitality, or a similar field.
Strong proficiency in Microsoft Office (Excel, Word, PowerPoint) and financial reporting software.
Excellent attention to detail and organizational skills.
Strong written and verbal communication skills.
Ability to prioritize and manage multiple tasks under tight deadlines.
Experience supporting senior executives or directors is a plus.

Provide administrative support to the Director of Asset Management, including managing schedules, organizing meetings, and handling correspondence.
Assist with the preparation of financial reports, asset tracking, and budget management.
Coordinate with the management team to ensure accurate financial documentation and reporting.
Maintain and update financial records, ensuring data integrity and compliance with company policies.
Support the Director and team with asset acquisitions, evaluations, and dispositions.
Assist in the creation of presentations, reports, and analysis for internal and external stakeholders.
Manage travel arrangements, expense reports, and other administrative tasks for the team.
Collaborate with finance and asset management teams to support audits, quarterly reviews, and other financial processes.
Help optimize financial operations by identifying process improvements and assisting with implementation.

Communication SkillsMicrosoft OfficeAttention to detailOrganizational skillsDocumentationCompliance

Posted 2024-11-14

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🔥 Inside Sales Representative

Posted 2024-11-14

📍 Metro Manila, Philippines

🧭 Full-Time

🔍 Client experience and services

Curious and authentic personality.
Analytical and detail-oriented thinker.
Passionate about client satisfaction.
2-4 years of customer service and sales experience.
Preferably experienced with Salesforce or other integrated CRM or ERP systems.
Experience with Google Workspace (sheets, slides, drive).
Ability to multitask and prioritize deliverables.
Good communication skills.
Amenable to work from 9AM to 6PM EST, Monday to Friday.

Maintain accurate task and follow-up actions on deal-related activities.
Manage and improve the 'Job Scope' entry process into Airtable and Eames.
Support sales and account management with payment info, CRM updates, and customer service inquiries.
Clean and maintain prospecting lists for marketing efforts.
Manage inbound lead inquiries and conduct initial qualifications.
Enter and assign leads in the CRM and return after-hours calls.
Focus on outbound lead generation for new listings.
Maintain customer data in Salesforce CRM.
Develop an active portfolio of agents and developers as directed.

SalesforceCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Posted 2024-11-14

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🔥 Senior Customer Advocate

Posted 2024-11-12

📍 Canada

🔍 Customer Experience

At least a bachelor’s degree in any field.
3 years of customer service experience (email, phone, or chat support).
Basic knowledge of cloud-based applications (Google Drive, Google Sheets, Google Docs) and MS Office applications.
Excellent reading comprehension, verbal, and written communication skills.
Strong phone contact handling skills.
Ability to communicate complex ideas clearly.
Knowledge and experience with Gorgias CRM is a plus.
Quick learning aptitude for new technology and systems.
Ability to accept feedback gracefully.
Intermediate understanding of Customer Experience best practices.
Customer orientation and adaptability to different character types.

Interact with customers to provide and process accurate, valid, and complete information with empathy and professionalism.
Perform problem tracking and prioritize, document, track, and resolve issues.
Ensure timely escalation of issues to meet expectations.
Identify opportunities for continuous process improvement.
Deliver service excellence to maximize customer satisfaction.
Collaborate with the external team to stay updated on product and service knowledge.

Communication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingCustomer serviceMicrosoft OfficeAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingMicrosoft Office Suite

Posted 2024-11-12

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🔥 Senior Technical Support Advocate

Posted 2024-11-12

📍 Philippines

🔍 Customer Experience

Curious and authentic personality traits.
3+ years of technical support experience primarily supporting customers via email and chat.
General knowledge of how web-based and mobile apps work.
General knowledge and experience of SQL and databases.
General knowledge and experience of SaaS Products.
Working knowledge of Datadog or other log-monitoring software.
Passionate about creating exceptional customer experiences.
Ability to thrive in a dynamic and evolving environment.
Metrics-driven with proven ability to handle a high volume of customer interactions.
Strong conflict resolution skills and even temperament in challenging situations.
Native or near-native written and spoken English.
Ability to properly understand and convey tone via written communications.
Creative problem-solving skills.
Impeccable judgment and the ability to make fact-based decisions.
Loads of empathy and a proactive attitude.

Provide technical support to customers via phone, email, and chat.
Respond to customer inquiries and alerts in a timely and professional manner in accordance with agreed SLAs.
Diagnose, address, and resolve technical issues efficiently and accurately.
Escalate complex issues to higher-level support.
Keep up to date with ever-changing technologies including adapting quickly to process changes.
Participate in training sessions to enhance technical skills and knowledge.
Conduct knowledge-sharing sessions with the team and assist in training new team members.
Gain a deep understanding of the client’s products and services.

SQLAnalytical SkillsProblem SolvingCustomer serviceAttention to detailWritten communication

Posted 2024-11-12

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🔥 Senior Technical Support Advocate

Posted 2024-11-12

📍 Philippines

🧭 Full-Time

🔍 Customer experience

You have 3+ years of technical support experience primarily supporting customers via email and chat.
You possess general knowledge of how web-based and mobile apps work.
You have a general knowledge and experience of SQL and databases.
You are knowledgeable about SaaS products (Software as a Service).
You have working knowledge of Datadog or other log-monitoring software.
You show passion in creating exceptional customer experiences and thrive in dynamic environments.
You are metrics-driven and can handle a high volume of customer interactions.
You possess strong conflict resolution skills and maintain composure in challenging situations.
You are proficient in written and spoken English with strong communication skills.
You demonstrate creativity in problem-solving, impeccable judgment, and empathy.
You have a proactive attitude and can work with limited supervision.

Provide technical support to customers via phone, email, and chat.
Respond to customer inquiries and alerts in a timely and professional manner according to agreed SLAs.
Diagnose and resolve technical issues efficiently and accurately.
Escalate complex issues to higher-level support as needed.
Keep up-to-date with ever-changing technologies and adapt quickly to process changes.
Participate in training sessions to enhance technical skills and knowledge.
Engage in knowledge-sharing sessions with the team and assist in onboarding new team members.
Develop a deep understanding of the client's products and services.

SQLAnalytical SkillsProblem SolvingCustomer serviceAttention to detailWritten communication

Posted 2024-11-12

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🔥 Senior Technical Support Advocate

Posted 2024-11-12

📍 Philippines

🧭 Full-Time

🔍 Customer support and technology services

3+ years of technical support experience, primarily supporting customers via email and chat.
General knowledge of web-based and mobile apps, SQL, databases, and SaaS products.
Working knowledge of Datadog or other log-monitoring software.
Strong conflict resolution skills, ability to thrive in a dynamic environment, and metrics-driven mindset.
Native or near-native written and spoken English with the ability to convey tone via text.
Creative problem-solving skills, impeccable judgment for decision-making, and loads of empathy.
Proactive attitude, ability to work with limited supervision, and passion for customer experience.

Provide technical support to customers via phone, email, and chat.
Respond to customer inquiries and alerts in a timely and professional manner according to agreed SLAs.
Diagnose, address, and resolve technical issues efficiently and accurately.
Escalate complex issues to higher-level support.
Keep up to date with ever-changing technologies and adapt quickly to process changes.
Participate in training sessions to enhance technical skills and knowledge.
Conduct knowledge-sharing sessions with the team and assist in training new team members.
Gain a deep understanding of the client's products and services.

SQLAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Posted 2024-11-12

Apply

🔥 Senior Technical Support Advocate

Posted 2024-11-12

📍 Philippines

🧭 Full-Time

🔍 Client experience and support services

Curious and authentic, with 3+ years of technical support experience primarily via email and chat.
Analytical and critical thinker with attention to detail.
General knowledge of web-based and mobile apps, SQL, and databases.
Experience with SaaS products and log-monitoring software like Datadog.
Strong conflict resolution skills, empathy, and proactive attitude.
Native or near-native English proficiency with strong written communication skills.

Provide technical support to customers via phone, email, and chat.
Respond to customer inquiries and alerts in a timely and professional manner according to agreed SLAs.
Diagnose, address, and resolve technical issues efficiently and accurately.
Escalate complex issues to higher-level support when necessary.
Keep up to date with changing technologies and adapt quickly to process changes.
Participate in training sessions to enhance technical skills and knowledge.
Engage in knowledge-sharing sessions with the team and assist in training new team members.
Gain a deep understanding of the client’s products and services.

SQLCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Posted 2024-11-12

Apply

🔥 Senior Customer Advocate

Posted 2024-11-08

📍 Philippines

🔍 Customer Experience

At least a bachelor’s degree in any field.
3 years of customer service experience (email, phone, or chat support).
Basic knowledge of cloud-based applications (Google Drive, Google Sheets, Google Docs) and MS Office.
Excellent reading comprehension, verbal, and written communication skills.
Strong phone contact handling skills.
Ability to understand and communicate complex ideas effectively.
Knowledge of Gorgias CRM is a plus.
Aptitude for learning new technology and systems.
Ability to accept feedback gracefully.
Intermediate understanding of Customer Experience best practices.
Customer orientation with the ability to adapt to different character types.

Interact with customers to provide and process accurate, valid, and complete information with empathy, courtesy, and professionalism.
Perform problem tracking and ensure issues are prioritized, documented, tracked, and resolved.
Ensure proper and timely escalation of issues to meet expectations.
Identify opportunities for continuous process improvement.
Deliver service excellence to maximize customer satisfaction.
Work with external teams to stay updated on product and service knowledge.

Communication SkillsAnalytical SkillsMicrosoft ExcelCustomer serviceWritten communication

Posted 2024-11-08

Apply

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Boldr

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