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CloudZero

CloudZero is a company focused on eliminating AWS billing uncertainties by aligning cost and business metrics, offering real-time cost anomaly detection.

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🏢 Pulley

Jobs at this company:

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🔥 Strategic Account Manager (Customer Success)
Posted 2024-11-07

📍 United States

🧭 Full-Time

🔍 Software (SaaS)

  • 10+ years' experience in customer-facing organizations in a software company, ideally SaaS.
  • Experience in sales or account management with a track record of exceeding results.
  • Strong client relationship skills and the ability to communicate effectively across all organizational levels.
  • Comfortable working in a metric-driven environment with monthly KPIs.
  • Nice to have: AWS Cloud Practitioner Certification, Masters Degree or MBA, PMP Certification.

  • Communicate the value proposition for the CloudZero platform and understand how it can address specific customer outcomes.
  • Ensure customers are getting value from the adoption of the CloudZero platform through the entire customer lifecycle.
  • Drive Executive Business Reviews and engage with C-Suite Executives.
  • Analyze usage patterns to identify at-risk accounts and implement retention strategies.
  • Own all strategic customer renewals and manage revenue expansion within assigned accounts.

Negotiation

Posted 2024-11-07
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