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- Hands-on experience in cloud platforms (e.g., Azure, Google Cloud).
- Hands-on experience integrating applications, such as Azure AD, SCIM, and API configurations.
- Advanced troubleshooting skills for Windows and macOS in distributed multi-domain environments.
- Strong networking knowledge, including routing, firewalls, proxies, and cloud security.
- Strong skills in SQL, Python scripting, and data workflows.
- Experience with BI tools (e.g., Power BI, Tableau, Looker Studio) for data visualization.
- Expertise in Google BigQuery for data management and analytics.
- Familiarity with SAML/IAM solutions and policy management tools (e.g., GPO, Intune).
- Knowledge of BYOD environments and large-scale software distribution.
- Exceptional communication and presentation abilities.
- Act as a trusted advisor, deeply understanding customer needs, challenges, and business objectives to deliver tailored solutions that maximize ActivTrak’s value.
- Engage in pre-sales to align ActivTrak technology solutions with clients' business needs.
- Deliver technical onboarding, deployment, and integration projects, ensuring smooth adoption and alignment with customer goals.
- Serve as the ActivTrak platform's subject matter expert (SME), translating business needs into technical solutions and providing guidance on best practices.
- Partner with Project Managers, Sales, and Customer Success teams to deliver joint engagements.
- Collect and relay customer feedback to Product and Engineering teams.
- Develop and execute project plans and statements of work (SOW) for deployments, integrations, and optimization projects.
- Troubleshoot deployment, configuration, and performance issues.
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Posted 26 days ago
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