Marketing Chief of Staff (MCoS) - Operations & Program Management

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Requirements:

• Must have a minimum of 12 years’ experience as a Chief of Staff, PMO Lead, Senior Project Management Consultant or in a related role
• Should have deep domain knowledge and expertise in the marketing disciplines and practice or suitable equivalence
• Must have a proven track record of successful people management, this is key to success in this role
• Must have experience in establishing and managing a Project Management Office and its operating model and/or optimising a Mops organisation
• Excellent practical and tactical knowledge of PMO governance models and design challenges
• Demonstrate knowledge of how PMO’s support strategic vision and transformation initiatives
• Must be able to demonstrate experience of developing and managing project budgets and spend
• A solution orientated individual with a 'can do' attitude
• Demonstrable experience in process optimisation, innovation, efficiency realisation programs
• Possess critical thinking and understands the company vision and how the global marketing department supports that
• Must have managed and structured teams across a global distributed network and have a passion for mentoring teams to think differently
• The successful candidate will have impeccable written, verbal and presentation communication skills
• A leader who has excellent influencing skills and tools to establish relationships, elevate teams and engage individuals
• Must have experience of managing and onboarding vendors.

Responsibilities:

• Implement a high performing, efficient operational PMO & Mops team(s)
• Operate optimal analytics, reporting and financial management function
• Develop an efficient, streamlined PMO delivery framework, deploy it globally
• Establish a governance process to manage project/program delivery, timelines, budget, and resources
• Own accountability for all finance / budget / spend tracking, measurement and forecasting on a global basis for the marketing organisation
• Create a robust and regular program/project 'health check' for marketing initiatives that can be given to the CMO, project delivery teams and leadership groups on a frequent basis
• Own the development, production and maintenance of all Board of Directors reporting on behalf of the office of the CMO
• Producing performance analysis and optimisation reports as & when needed both at the departmental and individual initiative level as required by the CMO
• Mentor and guide teams through challenges, providing an escalation path and tools to navigate the unforeseen (where possible)
• Collaborate with peers at all levels within the organisation, to become the trusted advisor for the CMO and Marketing Council
• Develop a process for vendor onboarding and management (including spend) on a consistent basis.