Head of People Operations

View full description

Requirements:

• Experience as a talent management leader or similar role.
• Experience advancing diversity, equity, inclusion, and engagement within the workplace.
• Experience recruiting design and technology professionals, such as product managers, product designers, user researchers, content strategists, software engineers, and DevOps engineers.
• Experience working with remote teams.
• Awareness of relevant labor laws and how to comply with them.
• Ability to operate at strategic and tactical levels.
• Excellent interpersonal, motivational, and relationship management skills.
• Organized, detailed-oriented, and quality-minded.
• Superior written and oral communication skills.
• Strong data and analytical skills.
• Comfortable working with people management tools, such as Gusto, Lattice, and Greenhouse.
• Passionate about creating better public outcomes through great government services.
• A mindset and work approach that aligns with our core values.
• Ability to travel for work from time to time.

Responsibilities:

• Manage the entire talent management life cycle, from workforce planning to succession planning.
• Understand the current and future talent needs of the organization.
• Develop and implement a talent acquisition strategy in alignment with our talent needs.
• Manage and support recruiting and hiring activities.
• Build and maintain a strategic talent pipeline.
• Manage the onboarding process.
• Manage our performance management system (e.g., individual performance planning, performance evaluation, internal promotions, continuous feedback).
• Support the development and ongoing improvement of a professional capability framework for describing and measuring how to progress and be successful in various roles at Skylight.
• Discuss career-pathing options with high-potential employees and their team leaders.
• Organize and oversee individual and team training programs (both internal and external).
• Develop and implement employee retention strategies or programs.
• Create and implement succession plans.
• Create organizational charts and define each position’s responsibilities.
• Perform benchmark research on compensation and benefits.
• Manage the offboarding process.
• Infuse diversity, equity, and inclusion into every aspect of our people operations.
• Implement data-driven approaches to continually improving our people operations and talent outcomes.
• Understand and drive the adoption of emerging best practices related to people operations.
• Grow and manage our talent management team under your leadership.